Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I can’t send live to my friend. Every time I click on send it won’t do it.
Tamika, this is a Facebook issue and has already been reported to them. It is happening on King and non-King games, so it is definitely their issue. We will let the players know if an answer is given. My fellow SuperStar, Elsa, is following this issue very carefully and either she or I will let you know if anything changes. Thanks for writing and have a nice day.
Ok Thanks
Thanks @Laura. Tamika, I noticed this happening last week on a couple of my King games on my iPhone. The box would pop up but when you clicked on "send" nothing happened. It froze! I also had trouble trying to cancel the box. I had to click on it 5 or 6 times before it closed. Then I noticed it happening to my non-King games - 3 out of 4 from the same developer. I wrote to them saying that it had to be a Facebook issue because it was happening to various games from different developers. The developer told me that they were going to write to them. I also wrote to them and this was my response back "Your feedback will be used to improve Facebook. Thanks for taking the time to make a report."
Tamika would you mind heading over to Facebook and putting in a complaint with them? The more that write the faster they might try to fix it. When you go to your Facebook page there should be a question mark on the top. Click on it and then click on "report a problem". I had uploaded print screens showing them what was going on.
New here? Sign in or create an account to join the fun.
Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
