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Cant send lives to friends requests

Christine_Bibby_2
Christine_Bibby_2 Posts: 6

Level 1

My send button isnt working cant send or ask for lives pleasehelp.

«1

Answers

  • _Elsa_
    _Elsa_ Posts: 37,313

    Hi Christine, thank you for writing us here at King Care.  Yes there is a big problem sending/asking for lives for quite a few games.  We believe that it is a Facebook issue because it's happening not just to some King games but also to non-King games.  I contacted the developer of the non-King games and they wrote to Facebook.  I also wrote to Facebook and I believe that King did too so we are all waiting for the fix.

  • Christine_Bibby_2
    Christine_Bibby_2 Posts: 6

    Level 1

    Thanks Elsa.Hope they do solve the problem.Thanks again for the answer.Just to wait now.x

  • Brahms
    Brahms Posts: 2

    Level 1

    So will King restore boosters, etc., now that we've all followed your instructions, and uninstalled and reinstalled CCS? 

  • Christine_Bibby_2
    Christine_Bibby_2 Posts: 6

    Level 1

    Whose instructions.The matter hasn,t been resolved.Waiting for a answer.

  • _Elsa_
    _Elsa_ Posts: 37,313

    Brahms, I know that I never gave instructions to uninstall and reinstall the game on a mobile device.  As a matter of fact, if anything, I always tell people not to do that until all else has failed.  I created a blog on my website explaining this:  https://www.elsalanger.net/blog/should-i-uninstall-the-candy-crush-app-from-my-mobile-device

    And we are all still waiting for a fix from Facebook so we are all in the same situation with King and also non-King games.

  • Christine_Bibby_2
    Christine_Bibby_2 Posts: 6

    Level 1

    Thank you Elsa for replying to that comment.Hope the problem will be resolved soon.

  • _Elsa_
    _Elsa_ Posts: 37,313

    Hi Christine, thank you for being so understanding.  I hope that you have an awesome crushing day today!

  • Christine_Bibby_2
    Christine_Bibby_2 Posts: 6

    Level 1

    Thank you Elsa.

  • Alberto_Sheik
    Alberto_Sheik Posts: 1

    Level 1

    Help all. 

    I haver the same issue on Android... Cannot send and receive lives .. Can anyone help? 

  • _Elsa_
    _Elsa_ Posts: 37,313

    Hi Alberto, we can't do anything about it because it's not a King glitch.  It's affecting King and non-King games.  We are waiting for a fix from Facebook.

Hey! Would you like to give us your opinion?