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I no longer have Ads

lily_Mcdan
lily_Mcdan Posts: 1 Newbie
edited December 2022 in Support

I no longer see ads that gives me more moves after a failed attempt. Why?

Comments

  • Dee2022Dec
    Dee2022Dec Posts: 3 Newbie

    Me too! I can’t pass level 12801. It’s going on 5 days!!!

  • Sarahmc20
    Sarahmc20 Posts: 20 Level 2

    I updated the app & now get limited lives that’s saved in your messages. Before you could use all your lives that been sent from friends now it comes up reached your limit come back tomorrow. This is extremely unfair as they lives are yours & loads of times I have lost them because of updates etc

  • Diamond_Lim
    Diamond_Lim Posts: 164,281 Diamond Diaries Moderator

    Hello there! New Candy Crushers! 👋

    Welcome to Sweet King Community! 👑

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

    Also check wykoon the Community Hub Moderator suggested another answer here.

    You can also check this information here (My level is too hard!) and here (Levels keep changing, looks different from online videos!) by Community Team that we hope you can understand to read them.

    And don't worry! You can still earned more boosters (gold bars) by in-game features/events (also contests) that you can use the boosters to beat any tricky levels. 😉

    If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉

    Have a nice and safety day! ❤️😊

  • Max2385
    Max2385 Posts: 1 Newbie

    Just went looking for the answer to this for my wife. This answer makes sense because I can retry every other lvl without gold while my wife has no option and would have to pay. This is extreamly unfair; I have cleared multiply lvls just watching ads while my wife would have to farm gold bars. It's been a few days but she still has no ads option. This game is also 11 years old so the fact that it's still a "test" feature really throws me. Honestly just all around irritating but hey whatever yall do you.

Hey! Would you like to give us your opinion?