Just today the quit button will not let me reset you just have to play that level or loose

Maurice,

I know that I will lose a life if I quit after making a move. But what has changed is that now I also lose a life if I quit BEFORE making any moves. So I can no longer reset the level to line up my boosters in the way that I used to. And I don't understand why some can still do this and I can't.

All comments

It must be a glitch in your client, as it still works 100% for me in all versions of the game.
I can quit a level (before making any moves) and don't lose any lives or the space dash. I can close and restart / reload / refresh the game in the middle of a level and my Space Dash remains intact.
When a new Space Dash Challenge starts, I scroll back to level 236 (Very quick and easy level to complete) play that level several times and my Space Dash / Helmet is maxed out in under 5 minutes.
Then return to current levels. New levels are getting so hard now that many are nigh on impossible without the boosters.

All up to date, Android,Windows 10,Gameroom and Facebook all working 100%

John_John_Milne

Maurice,
I know that I will lose a life if I quit after making a move. But what has changed is that now I also lose a life if I quit BEFORE making any moves. So I can no longer reset the level to line up my boosters in the way that I used to. And I don't understand why some can still do this and I can't.

Strange thing is. It happens to me but to friends at work only me. Is the game only penalised some people

I totally agree, if you can't start with 2 liquorice in games 3700+ then you may as well pack in the game. Please give us a chance to reset a game like we used to

I can reset a level by exiting it without losing my space dash challenge. But now I can no longer exit the game in the middle of a level without losing the challenge. This just started for me from today with the new levels (3666+).

Same here, if King keeps it this -new- way, I'm gone!

Yes, you now lose the space helmet if you close without actually quitting. This started for me today when I got the latest update. So it's no longer really an option.

I'm losing a life if I quit before first move, but if I play and lose the game I can retain my boosters (on iPhone at least - not tried laptop yet) by just closing she screen and then closing the app by swiping up. So it looks like it's inconsistent. I have to say that this might be the push I need to quit this altogether. I won't ever buy boosters, so if the levels are frankly not possible without being able to reset to get your boosters where you want them then it will not be fun at all.

It must be a glitch in your client, as it still works 100% for me in all versions of the game.
I can quit a level (before making any moves) and don't lose any lives or the space dash. I can close and restart / reload / refresh the game in the middle of a level and my Space Dash remains intact.
When a new Space Dash Challenge starts, I scroll back to level 236 (Very quick and easy level to complete) play that level several times and my Space Dash / Helmet is maxed out in under 5 minutes.
Then return to current levels. New levels are getting so hard now that many are nigh on impossible without the boosters.

Lucky you.

Is your CC app updated or are you using an older version?

It must be a glitch in your client, as it still works 100% for me in all versions of the game.
I can quit a level (before making any moves) and don't lose any lives or the space dash. I can close and restart / reload / refresh the game in the middle of a level and my Space Dash remains intact.
When a new Space Dash Challenge starts, I scroll back to level 236 (Very quick and easy level to complete) play that level several times and my Space Dash / Helmet is maxed out in under 5 minutes.
Then return to current levels. New levels are getting so hard now that many are nigh on impossible without the boosters.

Hi Maurice, well you must be among the lucky ones, complete loss is happening to more and more. Still no reply from customer care. Jackie

If it stays this way, I'm gone. I will have stopped at level 3356!

It must be a glitch in your client, as it still works 100% for me in all versions of the game.

I can quit a level (before making any moves) and don't lose any lives or the space dash. I can close and restart / reload / refresh the game in the middle of a level and my Space Dash remains intact.

When a new Space Dash Challenge starts, I scroll back to level 236 (Very quick and easy level to complete) play that level several times and my Space Dash / Helmet is maxed out in under 5 minutes.

Then return to current levels. New levels are getting so hard now that many are nigh on impossible without the boosters.

Mim_

I totally agree, if you can't start with 2 liquorice in games 3700+ then you may as well pack in the game. Please give us a chance to reset a game like we used to

Karen_Searley

Totally agree! Will be impossible now without the boosters! I think it is time to quit this game!! I think a lot of players will think the same!

Creative_Elsa

Wow then King is really starting to make loads of changes. I sure wish that they'd fix the glitches instead!

Maurice,
I know that I will lose a life if I quit after making a move. But what has changed is that now I also lose a life if I quit BEFORE making any moves. So I can no longer reset the level to line up my boosters in the way that I used to. And I don't understand why some can still do this and I can't.

Odd. My CC is up to date (or should be) and I dont lose lives when I exit a level before I make any moves.

That's Always been the case, If you quit / exit a level you've started playing, its the same as failing the level and you lose the space dash / helmet.
Once you start a level you must beat that level to keep the boosters going.
If you cannot beat a level, you can save your space dash progress by clicking the refresh button (gameroom / facebook) or exiting and restarting the game (mobile / windows 10 ).
You will still lose a life, but your booster progress will be saved.
With the increasing difficulty of new levels, this is the only way to keep your space dash progress, tho technically it is a bug / cheat and may one day get fixed.

Saving the space dash by quitting the app the hard way doesn't work anymore. At least no on my android phone. I dont play CC on fb or gameroom.

Happening to me too. I'm on 3665 and waiting for new levels tomorrow. This is going to make things so much more difficult if we can't reset.

Just got the next levels and the same thing is happening still.

That's Always been the case, If you quit / exit a level you've started playing, its the same as failing the level and you lose the space dash / helmet.
Once you start a level you must beat that level to keep the boosters going.
If you cannot beat a level, you can save your space dash progress by clicking the refresh button (gameroom / facebook) or exiting and restarting the game (mobile / windows 10 ).
You will still lose a life, but your booster progress will be saved.
With the increasing difficulty of new levels, this is the only way to keep your space dash progress, tho technically it is a bug / cheat and may one day get fixed.

Now not only have I lost quit/reset but today have lost space dash as well, this is despite closing the game. This seems to be happening just to some not all.

I can reset a level by exiting it without losing my space dash challenge. But now I can no longer exit the game in the middle of a level without losing the challenge. This just started for me from today with the new levels (3666+).

Well. If this change is intended Kingsoft forces me to quit. I'm not gonna be stuck on a level like 3665 for days or weeks without boosters. And I'm not gonna pay for boosters anyway so this is an end for me. The game was fun while it lasted though and I've enjoyed it everytime I had a break on the job. But I also have to admit I've waited for this day where KS fixes the reset trick with quitting the game in the middle of a level without losing the space dash challenge.

(A previous similar comment awaits moderation so...)

Liz_Baptist

Yes, you now lose the space helmet if you close without actually quitting. This started for me today when I got the latest update. So it's no longer really an option.

Crystaltipps,

This is how it started for me (I’m the one that asked the question first). Today I have lost the spaceship too (despite closing down and restarting). Still no reply from customer care but it seems as though King will do this to more. Would just like confirmation of this . It appears that they don’t want me to continue!

Jackie

Maurice,

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Accepted answers

Maurice,

All comments

Maurice,
I know that I will lose a life if I quit after making a move. But what has changed is that now I also lose a life if I quit BEFORE making any moves. So I can no longer reset the level to line up my boosters in the way that I used to. And I don't understand why some can still do this and I can't.

Odd. My CC is up to date (or should be) and I dont lose lives when I exit a level before I make any moves.

Creative_Elsa

Wow then King is really starting to make loads of changes. I sure wish that they'd fix the glitches instead!

Karen_Searley

Totally agree! Will be impossible now without the boosters! I think it is time to quit this game!! I think a lot of players will think the same!

Mim_

I totally agree, if you can't start with 2 liquorice in games 3700+ then you may as well pack in the game. Please give us a chance to reset a game like we used to

It must be a glitch in your client, as it still works 100% for me in all versions of the game.

I can quit a level (before making any moves) and don't lose any lives or the space dash. I can close and restart / reload / refresh the game in the middle of a level and my Space Dash remains intact.

When a new Space Dash Challenge starts, I scroll back to level 236 (Very quick and easy level to complete) play that level several times and my Space Dash / Helmet is maxed out in under 5 minutes.

Then return to current levels. New levels are getting so hard now that many are nigh on impossible without the boosters.

If it stays this way, I'm gone. I will have stopped at level 3356!

It must be a glitch in your client, as it still works 100% for me in all versions of the game.
I can quit a level (before making any moves) and don't lose any lives or the space dash. I can close and restart / reload / refresh the game in the middle of a level and my Space Dash remains intact.
When a new Space Dash Challenge starts, I scroll back to level 236 (Very quick and easy level to complete) play that level several times and my Space Dash / Helmet is maxed out in under 5 minutes.
Then return to current levels. New levels are getting so hard now that many are nigh on impossible without the boosters.

Hi Maurice, well you must be among the lucky ones, complete loss is happening to more and more. Still no reply from customer care. Jackie

It must be a glitch in your client, as it still works 100% for me in all versions of the game.
I can quit a level (before making any moves) and don't lose any lives or the space dash. I can close and restart / reload / refresh the game in the middle of a level and my Space Dash remains intact.
When a new Space Dash Challenge starts, I scroll back to level 236 (Very quick and easy level to complete) play that level several times and my Space Dash / Helmet is maxed out in under 5 minutes.
Then return to current levels. New levels are getting so hard now that many are nigh on impossible without the boosters.

Lucky you.

Is your CC app updated or are you using an older version?

Yes, you now lose the space helmet if you close without actually quitting. This started for me today when I got the latest update. So it's no longer really an option.

I can reset a level by exiting it without losing my space dash challenge. But now I can no longer exit the game in the middle of a level without losing the challenge. This just started for me from today with the new levels (3666+).

Same here, if King keeps it this -new- way, I'm gone!

I totally agree, if you can't start with 2 liquorice in games 3700+ then you may as well pack in the game. Please give us a chance to reset a game like we used to

John_John_Milne

Maurice,
I know that I will lose a life if I quit after making a move. But what has changed is that now I also lose a life if I quit BEFORE making any moves. So I can no longer reset the level to line up my boosters in the way that I used to. And I don't understand why some can still do this and I can't.

Strange thing is. It happens to me but to friends at work only me. Is the game only penalised some people

It must be a glitch in your client, as it still works 100% for me in all versions of the game.
I can quit a level (before making any moves) and don't lose any lives or the space dash. I can close and restart / reload / refresh the game in the middle of a level and my Space Dash remains intact.
When a new Space Dash Challenge starts, I scroll back to level 236 (Very quick and easy level to complete) play that level several times and my Space Dash / Helmet is maxed out in under 5 minutes.
Then return to current levels. New levels are getting so hard now that many are nigh on impossible without the boosters.

All up to date, Android,Windows 10,Gameroom and Facebook all working 100%

Has anyone ever had a direct reply from customer care please?

Also I see there is a tick to say it is resolved, obviously that is incorrect, the question is NOT ANSWERED so please keep trying to help. Thanks Jackie

Eileen_Casey

It's been happening to me for 3 days now as well. I won't pay for boosters, so it looks like I'll be stuck on level 3654 forever. This really stinks!

Raychilldeee_

I won’t be playing anymore with this change. It makes the game too hard and not fun.

I won’t be playing anymore with this change. It makes the game too hard and not fun.

And so say more and more of us!

Sarah_Enany

CHIMING IN!!!! I am SO SICK of this BS!

Vicky_2_2

Yep, these new levels are absolutely impossible without starting with full helmet or space dash... They're clearly trying to force us to buy boosters, there was no reason for them to change that.