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I can't send lives.

Kit_Christensen
Kit_Christensen Posts: 1

Level 1
in Support

It started about a month ago on my androids.  When I try to send lives the Facebook box pops up, but the "cancel" and "send" buttons do nothing.  I am still able to send on the pc and nothing is blocked.  I'm thinking it is a glitch.  I have tried reinstalling but it didn't change.  Any ideas?

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Answers

  • _Elsa_
    _Elsa_ Posts: 37,045

    Hi Kit, no one can send or receive lives from friends for King and non-King games.  I believe that it is a Facebook issue and the developers have already contacted Facebook.  We are waiting for an update.

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  • Dannie_2
    Dannie_2 Posts: 1

    Level 1

    I have the same problem and I also can't find a way to fix this, ive tryed all the forums and step by steps, uninstalling and resetting my settings but nothing's worked. I'm at my wits end waiting for new lives, any help would be useful

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  • _Elsa_
    _Elsa_ Posts: 37,045

    Hi Dannie, don't waste your time troubleshooting it because it's on Facebook's end.  It has nothing to do with King because it has happened to a lot of non-King games too.  We are all waiting for Facebook to fix it.

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  • Fry328
    Fry328 Posts: 0

    Newbie

    I have been receiving lives from friends but cannot send lives. I have the same issue with facebook, I cannot click send when that window opens up. I uninstalled and reinstalled candy crush stupidly and lost all my boosters before seeing that this was a facebook issue. Facebook updated yesterday for iOs and it's still not working.

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