Has anyone completed level 3714 yet? I don't think it is possible.

Can I write to you privately there are questions I want to ask?

Who are you Elsa? I don't understand this forum

Hi Mim, nothing yet reported on 3719 but let's see if it's a new glitch starting up.

Is there something wrong with level 3719? I can't get either the last two cherries/nuts to appear.

Hey Mim, someone said that if you still have Mort' Helmets to go down towards the beginning of the game in order to accumulate them again because those early levels are much easier to clear. Just a thought that I wanted to pass along to you and everyone else here.

How can I get hold of her and ask her? I'm new to this forum

Julius

Hey Mim, someone said that if you still have Mort' Helmets to go down towards the beginning of the game in order to accumulate them again because those early levels are much easier to clear. Just a thought that I wanted to pass along to you and everyone else here.

Maybe she can't see the replies we're sending her, lol

Hey Mim, someone said that if you still have Mort' Helmets to go down towards the beginning of the game in order to accumulate them again because those early levels are much easier to clear. Just a thought that I wanted to pass along to you and everyone else here.

I have also been constantly reminding Elsa of this, Stephanie.

Hey Mim, someone said that if you still have Mort' Helmets to go down towards the beginning of the game in order to accumulate them again because those early levels are much easier to clear. Just a thought that I wanted to pass along to you and everyone else here.

Yes we still have them at the beginning. Can you tell me Elsa, can you send lives to people and if so, how do you find them. I don't play in face book I play will my King Account. When I log into face book I only see myself. Every Wednesday I see a new set of levels, but I only see myself and don't know how many of us are on that level. Sorry if I haven't explained this very well. Do you work for King? as I'm not sure who you are. It's nice to know all these people play CC as I do.

Stephanie-33

Hey Mim, someone said that if you still have Mort' Helmets to go down towards the beginning of the game in order to accumulate them again because those early levels are much easier to clear. Just a thought that I wanted to pass along to you and everyone else here.

Hey Elsa, how do I get someone to look into the problem about the game randomly shutting down during play. It has been mentioned by others in this thread and you commented on the other thread I started two days ago. Just want to make sure someone is aware of this and is trying to fix it.

I finally passed 3714 I did not want to be outdone by candy crush. I still do not understand how it works though!! But every game since keeps closing down on me just as I am nearly finished, it is a huge problem and I see many people are having the same problem. Mostly it is more annoying as we lose everything when it does this.

Hello Dulcie, I have been complaining about this for nearly a week now. my complaint was initially acknowledged by Elsa, but all has gone silent now ?? I am also sick of losing lives and boosters with evevy freeze and shutdown !!

Julius

Awesome Moona! I am so happy to hear that you passed that level!

Well, Elsa either is lying or she didn't read this post correctly. It's not about the helmets anymore. https://care.king.com/en/candy-crush-saga/today-my-candy-crush-crashed-5-6-times-and-i-lost-my-good-helmets-cost-me-dearly#entry_181565

Hey Mim, someone said that if you still have Mort' Helmets to go down towards the beginning of the game in order to accumulate them again because those early levels are much easier to clear. Just a thought that I wanted to pass along to you and everyone else here.

I am on level 3718 but it's very hard without Mort's Helmets. I used to restart the game until I had 2 licorice, and play until I could see I wouldn't finish it, and come out of it. Now the boosters are gone when I go back in, and you have to spend time getting those helmets back. Not sure I enjoy playing it as much now.

Dulcie_Beak

I finally passed 3714 I did not want to be outdone by candy crush. I still do not understand how it works though!! But every game since keeps closing down on me just as I am nearly finished, it is a huge problem and I see many people are having the same problem. Mostly it is more annoying as we lose everything when it does this.

Debbie-5

Well I finally passed but I'm not gonna say by any means that it was easy or everything was fixed. First of all there are more moves, less hits on the waffles as most have noticed, but the making the powerful combos needed to get the cascades rolling was difficult. Long story short, 20 hands later and, the party hat which cleared the board (costing 30gold bars) I was able to finally pass. Was it worth it??? We shall see. I'll check back later to see how the rest of you do, if you comment here. Whew ......Glad it's over...!!! Thank you everyone

amn

We can't keep our boosters now when we refresh the page. I couldn't do the levels without these. Is this permanent?. I think you will lose many of your fans now. I've spent enough money on this level

je rencontre le même problème, en plus le jeu se ferme tout seul, on perd une partie et les boosters déjà gagnés

Cobra

Awesome Moona! I am so happy to hear that you passed that level!

I'm happy to report that I have passed 3714, however like other people have reported, the game will shut down on me and I lose a life and my boosters.

Stephanie-33

Awesome Moona! I am so happy to hear that you passed that level!

Peter, I started a thread about this yesterday and Elsa commented that no one else had reported this. I am seeing 3 of us now with this issue, I hope the people from King see this and find a fix soon.

Awesome Moona! I am so happy to hear that you passed that level!

Just shut down again, when I was close to solving Level 3715. Lost life and boosters again. Enough is enough, someone needs to urgently fix this mess !!!!

Awesome Moona! I am so happy to hear that you passed that level!

Elsa, this is the issue I reported a few days ago. Did it to me again this morning when I was close to passing Level 3714. I have now passed this ridiculous level, thanks for the fix. Now when will the refunds begin ?? And I hope the designer who created all this mess is kept well away from future levels !!

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Is there something wrong with level 3719? I can't get either the last two cherries/nuts to appear.

Hi Mim, nothing yet reported on 3719 but let's see if it's a new glitch starting up.

Who are you Elsa? I don't understand this forum

Can I write to you privately there are questions I want to ask?

Hi Mim, I am a King Superstar - an unpaid volunteer who comes here to help the players, like myself, with their issues. I report them to a King Admin and then can elevate them to the studio if it's a pattern developing. You can read more about becoming a Superstar here: https://care.king.com/en/blog/article/have-you-got-what-it-take-to-become-a-king

I think this started well over a year ago. I was coming here and responding to messages and believe me messages were very backed up on CC Saga. One day I was asked if I'd like to become a Superstar and since I was already coming here all the time helping that's why they asked me. Right now I think we have 8 Superstars and we all are avid players of specific games. So I respond to Candy Crush messages while the other Superstars respond to their other games.

Being a Superstar can be very rewarding, and yet also very frustrating. It's awesome to be able to report glitches to the studios and they respond and fix the issues. But it gets very frustrating when I see messages posted and we all want to see changes in the games and the studio doesn't always make those changes. So that's what this forum/community is all about.

Mim, I just saw your other message where you wanted to write me privately. I just looked around the site here and there is no way to do that but if you are on Facebook you can send write me through Messenger. Or you can join my Facebook group Candy Crush Saga, Soda and Jelly - https://www.facebook.com/groups/1256376507828809/

Debbie-5

Elsa, I just sent a request to join your FB group and my status is pending....sounds awsome. Now if you have specific questions about a level would you address them on the FB page or here. How would we specifically address a question to your here since this is King/Activisions website?

I just approved your membership Debbie. You can still address your questions here because I come here quite often to respond but if there is a specific glitch I would ask the members of my group if they are having these problems too. Or if I get word form a King Admin that there is a contest I will post it in the group. For fixing issues it's better to post it here because that is where the staff look to see what's going on.

Mariesel

I've managed to pass this level at last. Yay. Thanks for your help with fixing it, Elsa. No offer of replacement boosters, I suppose.

Mim, No glitch on 3719 - you need to clear the candy from the spaces directly below where the fruit/nut drop. A vertical stripe or stripe/wrap combo below or a colour bomb should clear it.

Hi Mariesel, unfortunately I have no way to give you the boosters back because I'm just a volunteer.

I've managed to pass this level at last. Yay. Thanks for your help with fixing it, Elsa. No offer of replacement boosters, I suppose.
Mim, No glitch on 3719 - you need to clear the candy from the spaces directly below where the fruit/nut drop. A vertical stripe or stripe/wrap combo below or a colour bomb should clear it.

Thank you for that I finally did it

CandyMom

Help Please! This level is still impossible. Down to one acorn with with 20 moves and I couldn't get it to fall. Just doesn't make sense.

Thanks

Hi CandyMom, I will let them know that you just added your comments here.

Colleen Companion Welsh

Elsa finally this level is passable but for all of us die hard fans the amount of time and boosters wasted on this level was unreal....if Candy Crush is not testing the levels before they are released why bother releasing them...please pass this message bon to the developers thanks

Hi Collen, that is wonderful that you passed the level! Congratulations! They do have a testing group and players are randomly chosen to test them ahead of time but if the players are excellent and clear them immediately then they could be using some of those examples as being too easy.

Elsa finally this level is passable but for all of us die hard fans the amount of time and boosters wasted on this level was unreal....if Candy Crush is not testing the levels before they are released why bother releasing them...please pass this message bon to the developers thanks

Coleen, the levels don’t get any easier as you progress. In fact most are just money grabs, forcing you to buy or use saved boosters and moves to pass. On top of this if you are playing the Windows 10 version, it has a glitch that shuts the game down, losing your boosters, lives, etc, etc. In fact the money I am now owed through faults and glitches is substantial.

Richard_Schmidt

STILL can't get those last two ingredients to fall after all this time.

So sorry wish I could help you I know how I felt. I'm waiting now for next Wednesday for some new ones. Good luck hope you do it really soon

Maggy_Magliano

I have same issue on 9/21/2018. Used a ton of boosters up. Clear everyhing available relatively early on, but the final two ingredients never appear to be dropped