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I have a daily charge appearing I am being charged daily a charge for Midasplayer Vertriebs GmbH - 10 Gold Bars (Candy C $3.48 I have not authorised this charge please contact me immediately
Hi there. This is not Candy Crush taking these charges, that is not how it works. It must be that your account has been hacked. Put your payment method on hold and contact the company you pay your account with via your mobile. I don't know how this works for you, but for example I play on iPhone and have an apple account with my credit card details to pay for anything in the App store. You must have a similar system. So in my case I would contact Apple by going into my account on my phone and checking my purchase history, then claiming a refund for the purchases I did not make. And report the fraud to Apple. Not King. It isn't them.
Hi and welcome to the King Community
For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
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[info callout] Updated by CM May 15th: Good news! We’ve had an update from the team about the Episode Race not starting correctly. They’ve found the problem, and a fix is planned to go out on Monday! This should help with the reports we’ve been seeing where: The Episode Race does not start when expected The start level…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
