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Candy Crush Saga game on Windows 10 started to say "Connecting to Facebook Cancelled"

Sharon_Ng
Sharon_Ng Posts: 5

Level 1
in Support

My Candy Crush Saga game on Windows 10 started to say "Connecting to Facebook Cancelled" when I tried to log in- been experiencing that for the past hour. I uninstalled and reinstalled but same failed connection. Is anyone else experiencing that?

Answers

  • _Elsa_
    _Elsa_ Posts: 37,316

    Hi Sharon, don't do anything to the game because it's not the game.  It's a glitch on Windows 10 that has already been reported to the studio.  We are all waiting for a fix.  Can you play the game elsewhere?

  • Sharon_Ng
    Sharon_Ng Posts: 5

    Level 1

    Thanks for the update Elsa. Windows 10 app for candy crush soda also doesn't work - says Failed to connect to Facebook. Hope they will resolve this problem soon.

  • Sharon_Ng
    Sharon_Ng Posts: 5

    Level 1

    Candy Crush Saga Windows 10 app started working again....thanks

  • _Elsa_
    _Elsa_ Posts: 37,316

    It's working???  Awesome!  Thanks for letting me know.  Have a very happy candy crushing day!

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