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Candy Crush not working on Facebook

Set_Ral
Set_Ral Posts: 1

Level 1

For the last 2 days when I try to launch the game via Facebook I receive an error stating "You have experienced an error we are trying hard to fix, try again in a moment. I have rebooted, updated Firefox, and it still gives me that message. Prior to this I seemed to have a RAM leak that only occurred during game play. Is this a known problem, is there a fix on my end? This started on Thursday and is continuing until now.

Comments

  • mercerik
    mercerik Posts: 3,617

    @Set_Ral

    Although variety of browsers work well with Facebook, Google Chrome is still the best among its competitors and named the Best Browser for 2019 (Article Link: https://www.digitaltrends.com/computing/best-browser-internet-explorer-vs-chrome-vs-firefox-vs-safari-vs-edge/).

    I never had that error with Google Chrome for years when I play Candy Crush on Facebook. Maybe it is time for you to switch.

  • Patti_Whatcott
    Patti_Whatcott Posts: 3

    Level 1

    edited March 2019

    i to was enjoying more boosters on chrome.. but now it seems they have been taken away by the cc bullies..

  • mercerik
    mercerik Posts: 3,617

    @Patti_Whatcott

    Google Chrome doesn't have anything to do with Boosters taken away. Can you tell me how your Boosters were taken away so I can figure out what is happening?

  • Patti_Whatcott
    Patti_Whatcott Posts: 3

    Level 1

    i never got bot on facebook and then i switched to chrome and they had it.. and now i do not get it on chrome. also never had challenges on facebook.. but had them on chrome. i switched to chrome and started playing again after a long time of not playing on facebook because i was feeling ripped off.. now i feel ripped off on chrome also. so i quit again

  • mercerik
    mercerik Posts: 3,617

    @Patti_Whatcott

    Hi Patti!

    I have both Chrome and Facebook for years. Facebook does not have Candy Crush Saga Build-A-Bot at all. It never had it. Windows 10 App has it. It has much nicer and clearer HD Screen Resolution. You can use your Facebook log-in on this to see your Facebook Progress & Leaderboard.

  • Patti_Whatcott
    Patti_Whatcott Posts: 3

    Level 1

    that is what i play on now.. i no longer have build a bot there..

  • Sheri_L_Hougen
    Sheri_L_Hougen Posts: 4

    Level 1

    What happened ??? this morning was fine and try to play and everything disappear there are a lot complains PLEASE HELP

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