I am having a technical problem with candy crush saga.When I am playing the game just sudenly shuts

Question

I am having a technical problem with candy crush saga.When I am playing the game just sudenly shuts off. I tried uninstalling and reinstalling the game and lost all my progress,because I can't remember my password.But the reinstalled game is doing the same thing. It might happen after five minutes or could be twenty or thirty minutes.

Laura_Grosvenor · Accepted Answer

Hello Mac. This is a known issue, so we ask you be patient while King investigates why this is happening. I will add your post to the list for the Moderator right now for you so they can see how many people are having this same issue. It seems like it is a glitch that may be happening. Thank you for writing and have a great day.