Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
What's happening in Candy? 🍬
 🍫 Have a Fun Break this November with KitKat 🍫 - More Info HERE
 🍫 KitKat Scavenger Hunt! 🍫 - Join HERE and a chance to Win Color Bombs
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟

I keep winning gold bars but nothing happens when I click on CLAIM.

ladybug1234
ladybug1234 Posts: 12

Level 2
edited August 2023 in Discussions

I keep winning gold bars but nothing happens when I click on CLAIM. This is going on for 6 months

Flag · Helpful Sweet Love Haha

Comments

  • PummyRaj
    PummyRaj Posts: 42,996

    Hello @ladybug1234🤗 Hearty Welcome to our lovely King Community!

    I am sorry to hear that you are not receiving the Gold Bars you won in the event😕

    Is it happening in Candy Crush Saga game or some other game? Usually, when we do not receive the rewards, we will have to report to the King Customer Support team, as only they can help with this issue.

    Did you try to contact them? Which device are you using to play the game?

    Please reply back by typing in the blank box given below to my comment.

    Hope to talk to you soon. Have a great rest of the day🍫🍫

    Flag · 2Helpful Sweet Love Haha
  • ladybug1234
    ladybug1234 Posts: 12

    Level 2

    I use tablet .I contacted them and received a reply that someone will get back to me. Thank you.

    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories