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Why are we no longer able to keep our spaceship boosters when we exit a level by closing down the Ap
Sharon_Loose
Posts: 1,900 
in Support
As of yesterday it is not possible to keep our spaceship boosters when we exit a level by closing down the app or refreshing the page. Is this a permanent thing? With how difficult most of the levels are now it is often necessary to start with a full space dash plus our own boosters. If we are going to have to fill our spacedash up every time we lose a level the game is going to get very boring.
Answers
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Hi Sharon, I think King has made a change on this because I saw another message posted here with a lot of responses saying that this happened. You can read more about it here: https://care.king.com/en/candy-crush-saga/just-today-the-quit-button-will-not-let-me-reset-you-just-have-to-play-that-level-or-loose
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Hi Elsa it doesn’t appear to me that their question was solved just other people saying it’s happening to them too, but not happening to everyone. How do we find out if this isa King change or just a blip for some of us, we have always been able to do this before. Is it going to be permanent or not ?Hi Sharon, I think King has made a change on this because I saw another message posted here with a lot of responses saying that this happened. You can read more about it here: https://care.king.com/en/candy-crush-saga/just-today-the-quit-button-will-not-let-me-reset-you-just-have-to-play-that-level-or-loose
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I can no longer exit a level before any moves have been made without losing boosters and a life. Previously, I could exit a level without making any moves in hopes that the boosters would be rearranged in a more helpful configuration without penalty. Now when I click to exit, it asks if I am sure I want to exit. Definitely not helpful for those super hard levels.
