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Getting fewer moves than usual

Muyeed_Khan
Muyeed_Khan Posts: 1

Level 1

In almost every level i am watching that i am getting less moves than they are supposed to give. For example in level 552 it's supposed to have 30 moves. But in my app i am getting only 12 moves. Can anyone suggest what is causing this glitch to happen continuously in my account?  I have tried resetting / reinstalling / logging in and out but nothing seems to work 

Answers

  • _Elsa_
    _Elsa_ Posts: 37,294

    Hi Muyeed, thank you for writing us here at King Care.  It's not a glitch.  What happens is this - the new levels are released and immediately the video creators make a video for each level and post it on You Tube.  The studio monitors the new levels to see how the players are doing - whether they are able to clear it or can't clear it.  Then they make adjustments accordingly.  A lot players have been complaining about this lately so I have created a list of these complaints and forward this to a King Admin who then forwards it to the studio. I will add your message to the list.

  • Aritha_ter_Horst
    Aritha_ter_Horst Posts: 2

    Level 1

    Well 12 moves to make 3 color bombs in a tiny playfield is just ridiculous. I think there is a mixup with the 12 moves it takes for all the bombs to go off...

  • dpontes
    dpontes Posts: 3

    Level 1

    Same here. It's impossible to finish this in 12 turns!!

  • _Elsa_
    _Elsa_ Posts: 37,294

    Hi Aritha and dpontes, I will let them know that you are also having issues with this.

  • Aritha_ter_Horst
    Aritha_ter_Horst Posts: 2

    Level 1

    Thank you, Elsa!

  • Sha_2_2
    Sha_2_2 Posts: 2

    Level 1

    I agree all of the tips videos for 552 show 30 moves but I too get only 12. Impossible!

  • _Elsa_
    _Elsa_ Posts: 37,294
    edited September 2018

    Hi Sha, I will let them know that you commented in this message.

  • Charles_Walker
    Charles_Walker Posts: 1

    Level 1

    12 moves is not possible. I will not be playing anymore. Saga or Soda. Thanks for the fun. 

  • Kyloth
    Kyloth Posts: 1

    Level 1

    Same issue here? How can you only get 12 moves??

  • EBu_2
    EBu_2 Posts: 1

    Level 1

    I agree, 12 moves is rediculous. Especially for a “normal” level. I’ve been stuck on this far too long. With the bombs exploding in 13 moves when you only have 12 is off too. Bad update! Hope it’s fixed soon! 

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