Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Sweet cinema wont load video
sparklequeen76
Posts: 5
Level 2
in Support
Since update on the 3rd i cant watch videos i press to watch and it wont load
1
Answers
-
Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
0 -
Adds are showing but when click button to watch it wont load just shows the watch with film picture
many thanks
1 -
wont allow to click
0 -
Have been having the same problem for a few days. Reloading game does not fix the issue.
0
