Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Welcome to Sweet King Community! 👑
Did you update the latest version of this game? 🤔
If you have updated the latest version of this game already but it's still not worked, try these steps here 👇😊
1. Open this game
2. Select Profile
3. Select Log Out your Facebook/Kingdom Account then Close this game app
4. Reopen this game then Log back in to your profile (don't play first) and finally Open the game (can play now).
Also check that you have a stable internet connection or a strong WiFi signal. You might want to see if your Internet Service Provider is experiencing any current issues.
If it's still not worked from above steps, how about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope this help. 😊
Welcome to our community @praiselove! Where are you playing the game? Mobile or computer? Have you been clearing out the cache/history daily for this game. I am going to tag our game moderators @kiara_wael and @bearwithme to see if they can offer you further help.