Sign Up!

New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

The piggy bank in candy crush disappeared. How do I get it back?

2

Answers

  • Me too Stacey

  • Scope_2
    Scope_2 Posts: 2

    Level 1

    Mine went missing too.. it appears when I play on my desktop thru Facebook but just disappeared when I play on my phone and YES, I am connected to FB when playing on my phone..

  • _Elsa_
    _Elsa_ Posts: 37,380

    Hi guys, let's try some troubleshooting tips by following the steps on this link:  https://www.elsalanger.net/blog/troubleshooting-tips

    I would also like you to please check if you have the most recent version of the game.

    On Android, Go to Settings > application settings > manage application, then tap on the app.  It'll say the version you are running under the name.

    On Apple, Go to the App store > click on the game app, and it will say it under the name. 

    On Windows 10,  Go to the Settings > click on the game > click on Advanced settings, then you will see what version you have.

  • Scope_2
    Scope_2 Posts: 2

    Level 1

    Hi guys, let's try some troubleshooting tips by following the steps on this link:  https://www.elsalanger.net/blog/troubleshooting-tips

    I would also like you to please check if you have the most recent version of the game.

    On Android, Go to Settings > application settings > manage application, then tap on the app.  It'll say the version you are running under the name.

    On Apple, Go to the App store > click on the game app, and it will say it under the name. 

    On Windows 10,  Go to the Settings > click on the game > click on Advanced settings, then you will see what version you have.

    That is useless because you didn't state what version of the game we SHOULD HAVE!!!!
  • The troubleshooting did not work

  • _Elsa_
    _Elsa_ Posts: 37,380

    Hi Samantha, thank you for letting me know that the troubleshooting didn't work.  I know that the studio is still working on this and I was hoping that the troubleshooting would work.  I just don't know their priority list so unsure as to when it will be fixed.

  • _Elsa_
    _Elsa_ Posts: 37,380

    I just contacted a King Manager to find out what's going on with the piggy bank.  I don't know if it's a glitch or if they took it off.  Once I get a response I will let you know.

  • It’s not gone, my friend has it. And she lost her daily calendar 

  • _Elsa_
    _Elsa_ Posts: 37,380

    HI Samantha, I just got word that the King Manager has reported it to the studio and it is being investigated.

  • Doodle_2_2
    Doodle_2_2 Posts: 4

    Level 1

    You have been giving the same answers to the same people now for over or almost a year we’ve all told you that we have the latest version that we checked everything possible there is to check and yet you still just keep saying you’re going to report it to the studio after six months or so you need more of an answer than that

This discussion has been closed.

Hey! Would you like to give us your opinion?