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I’m playing on a 7th generation iPad version 16.5.1(c) I’m not offered an option to collect more moves, before the games starts or after I’ve made all my moves. If I play on my android phone, there are no issues, this only occurs on my iPad.
So are you referring to ads - where you have the opportunity to get extra moves before you start? As mentioned above - getting ads has nothing to do with the platform you are using. They come and go and sometimes come back again. I never got any ads for over 8 years. Then I briefly got adds and then they disappeared. Then about 6-7 months ago I got ads for several months and then they disappeared again and haven't returned.
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It sounds like you get adverts on one device but not on the other. That is quite normal in Candy Crush. The free adverts for extra moves are feature that comes and goes and not everyone gets this. I bet they offer you the five extra moves if you pay gold bars, surely?
Thanks for your response.
I do not get a pop up or a prompt.
Hi @muddauber and welcome to our friendly community! I primarily play on an iPhone 12 pro max, but I also play on a mini iPad. I never have a chance to add more moves before I play, but if I run out of moves, I definitely get the opportunity to buy more moves using gold bars.
You should definitely have the same opportunity on your iPad. The thing is - you need to have a strong connection to the internet to make a purchase. Do you have the pop-up when you run out of moves, to purchase extra moves or just nothing at all?
@kiara_wael .@bearwithme @bearbee
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
