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Got highest score for multi-day contest in Candy Crush Saga which ended today . My score was 6790 but the game won't open the chest of bonuses. It just starts another multi-day contest...
Hi George,
Apologies for the issues. I've sent some gold bars your way as a compensation. I hope it helps!
We've forwarded the issue to the studio, so make sure you always have a good connection and your browser is up to date to prevent problems like these happening often.
Cheers,
Xarly
Hi George, Xarly wrote above that he added gold bars to your game so I do not think that you are going to get any additional from last week. I assume that what he gave you covered last week's challenge.
Hi George,Apologies for the issues. I've sent some gold bars your way as a compensation. I hope it helps!We've forwarded the issue to the studio, so make sure you always have a good connection and your browser is up to date to prevent problems like these happening often.Cheers,Xarly
Just about 20 minutes ago I did receive the rewards for the latest challenge Denize Star Dust. Thanks. Still hoping for results from last week's Dexter Space Race. ...
George Garcia
Thank you.
Thanks @Xarly for responding so quickly!
Hi George, I will forward your message to a King Admin to see if he can offer you further assistance.
Now it's in the middle of Denize"s Star Race. The ticket number for not getting rewards of Dexter's Space Race is 7266944. I cleared the cache etc on both my google chrome and safari browsers but no luck...
The challenge was Dexter Space Race.
HI George, which challenge are you talking about? Can you give me more information please?
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone.
