Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
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Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Being one of the people who has less moves

Hi I’ve seen that some of us are being tested with having less moves in some levels making them impossible to win. Tbh I’m sick of it! I only won the last one with all my specials, lollipops and winning moves at the end (which you only get every 36hrs and don’t always win moves) I love playing cc but this is making me hate it!

Describe your question in more detail here (at least 40 characters please)

Accepted answers

Creative_Elsa

Hi Kirsty, I would love, love, love to write you a personalized message here but as a volunteer I was given instructions to give out the generic message to everyone who writes about the changes in the number of moves. If you are hating these changes, then please try to recognize that I also hate not being able to give the players the answers that they want and need. If I was a programmer, believe me I'd be on the next plane to Spain to help them with all of this! My hands, as a Superstar, are tied but I do try my best to help in whatever way that I can. If you play the game through Facebook you might want to join my Facebook group - Candy Crush Saga, Soda and Jelly where you can share your frustrations there and learn more about what's going on with the game. Here is the link, if you are interested in joining: https://www.facebook.com/groups/1256376507828809/

All comments

megan16

I have been having this same problem and I am also unable to see kirsty’s response link. I’ve been stuck at levels for up to 5 days now that I’m up to 1066 and all of the levels beforehand have also been 14 moves too. When it asks for so many items but you have no boosters you have to wait for the board to mix a perfect combination. It’s not skill, it’s luck at that point.

Creative_Elsa

I just put a bunch of people in so let me know if you can now see the messages.

Matthew_Klein

Hi Elsa. I just sent a request to join your group.

Kirsty_Laing

Hi Kristy, thank you for writing us here at King Care. This is the reason why you have less moves: https://care.king.com/en/candy-crush-saga/level-changing-on-candy-crush-saga-not-getting-the-same-amount-of-moves-as-your-friends I have seen a lot of complaints here from the players regarding the number of moves for a specific level. I will forward your message to a King Admin.

Any chance you could stop just sending me the same generic message? I’ve taken the time to write to you please take the time to answer my actual problem

Creative_Elsa

Kirsty_Laing

Any chance you could stop just sending me the same generic message? I’ve taken the time to write to you please take the time to answer my actual problem

Creative_Elsa

Hi Kristy, thank you for writing us here at King Care. This is the reason why you have less moves: https://care.king.com/en/candy-crush-saga/level-changing-on-candy-crush-saga-not-getting-the-same-amount-of-moves-as-your-friends I have seen a lot of complaints here from the players regarding the number of moves for a specific level. I will forward your message to a King Admin.

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Accepted answers

Creative_Elsa

All comments

Creative_Elsa

Kirsty_Laing

Any chance you could stop just sending me the same generic message? I’ve taken the time to write to you please take the time to answer my actual problem

Creative_Elsa

Kirsty_Laing

Hi Kristy, thank you for writing us here at King Care. This is the reason why you have less moves: https://care.king.com/en/candy-crush-saga/level-changing-on-candy-crush-saga-not-getting-the-same-amount-of-moves-as-your-friends I have seen a lot of complaints here from the players regarding the number of moves for a specific level. I will forward your message to a King Admin.

Any chance you could stop just sending me the same generic message? I’ve taken the time to write to you please take the time to answer my actual problem

Matthew_Klein

Hi Elsa. I just sent a request to join your group.

Creative_Elsa

I just put a bunch of people in so let me know if you can now see the messages.

megan16

Got Booster Wheel Jackpot, But It Didn't Include the 15min UFO
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
Inventory/Boosters Lost - (Edited by CM: Under investigation)!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Why don't I have ads for moves or goldbars
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
Most of the time my game is disconnected
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
My entire inventory is gone!
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…