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I cannot reset a level for example to have 2 boosters together, it just says that if I quit, I will loose space dash etc, so you have to play that level or loose everything - 1 go. I am on level 3665. This has never happened before, please help
Maurice,
I know that I will lose a life if I quit after making a move. But what has changed is that now I also lose a life if I quit BEFORE making any moves. So I can no longer reset the level to line up my boosters in the way that I used to. And I don't understand why some can still do this and I can't.
Has anyone had this problem resolved?
Hi Eileen, thank you for this tip! I will be sure to pass it along to all players who use a mobile device!
Guys! If you put your phone in airplane mode it will let you exit out of a level you have lost (exit out completely, not just hitting the x in the corner), when you reload the game you keep your Space Dash or Helmet and boosters!!!
No change for my game. So frustrating.
Nothing for days, has anyone heard anything please?
Absolutely no change in my game. Can't exit game without losing a life & any boosters I have. Getting really frustrated with this. Developers need to sort this out.
Hi Eileen,
I haven't been given anything back, it remains the same for me:no chance to reset the quit button before a game & NOT making a move & lose space/morts every time unless you win a level.
How is it for everyone else?
I have just done an update.....mine remains the same .... No quit/reset and one go or lose everything !. Still no response from customer care . After all these weeks, I am now really thinking that this is how it is going to be.....but again only for the select few. Has anyone else been given anything back?.
I have just done an update.....mine remains the same .... No quit/reset and one go or lose everything !. Still no response from customer care . After all these weeks, I am now really thinking that this is how it is going to be.....but again only for the select few. Has anyone else been given anything back?
.
See above - I was given back the ability to quit and restart a level and keep SD or Helmet. Only if I hadn't made a move.
I had an update yesterday - and when I tried backing out of a level with full SD or Helmet, it allowed me to keep them. This is without making a move. So it's back to letting me restart the level to get the boosters where I want them at the beginning.
BUT, if I play the level and don't win, when I exit that level completely (instead of just hitting the x button), it doesn't give me my boosters back when I restart CC. Before, as long as I closed out the whole tab, it would give me my boosters back.
Yes Jackie, I am totally aware that this has been going on for weeks. I have been reading, responding and hoping that it would have been fixed but I do not believe that this is the week for it to be a priority. There is a big Windows 10 crash that is going on at the moment and I am sure that this is taking priority over whether you can back out of a level without losing a life. I am going to forward this message to a King Admin but they are very short staffed this week. Hopefully he will be able to respond back to you today.
Yes Jackie, I am totally aware that this has been going on for weeks. I have been reading, responding and hoping that it would have been fixed but I do not believe that this is the week for it to be a priority. There is a big Windows 10 crash that is going on at the moment and I am sure that this is taking priority over whether you can back out of a level without losing a life.
I am going to forward this message to a King Admin but they are very short staffed this week. Hopefully he will be able to respond back to you today.
That's Always been the case, If you quit / exit a level you've started playing, its the same as failing the level and you lose the space dash / helmet.Once you start a level you must beat that level to keep the boosters going.If you cannot beat a level, you can save your space dash progress by clicking the refresh button (gameroom / facebook) or exiting and restarting the game (mobile / windows 10 ).You will still lose a life, but your booster progress will be saved.With the increasing difficulty of new levels, this is the only way to keep your space dash progress, tho technically it is a bug / cheat and may one day get fixed.
That's Always been the case, If you quit / exit a level you've started playing, its the same as failing the level and you lose the space dash / helmet.
Once you start a level you must beat that level to keep the boosters going.
If you cannot beat a level, you can save your space dash progress by clicking the refresh button (gameroom / facebook) or exiting and restarting the game (mobile / windows 10 ).
You will still lose a life, but your booster progress will be saved.
With the increasing difficulty of new levels, this is the only way to keep your space dash progress, tho technically it is a bug / cheat and may one day get fixed.
Very happy to find these posts. I'm in the same boat and it sucks. The level 236 hack is a great way to get a golden ship or magic hat in the meantime. Only takes a few minutes. Of course if you lose the level you're working on you have to go back to 236 a play several times to get your full booster back, but it's a quick temp fix. Annoying though.
Looking forward to an update and permanent fix with everyone else!
I have the same problem space dash restarts ..but is is there anyway that it can be solved I re install the game but the same problem occurs can any one help me or any customer care here .or should I stop playing I am on the maximum level plz mail me on
Any new developments? I hate to quit playing the game after years of fun but I’ve been on the same level for 2 weeks now and it is impossible without boosters. I too lose a life if I quit so my 5 lives last about 2 minutes without the space dash or the ability to reset. I guess if this is their way of getting us to quit the game they might succeed. I won’t continue playing if this continues because it is impossible to pass these levels!!
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Yes! The workaround is if you play in airplane mode you can quit and refresh the game and keep boosters. Also you can back out of the level before you make a move and keep boosters.
When I do this, it's back to the way it used to be for me.
Unfortunately this doesn’t work for me. I play on iPad and airplane mode doesn’t work, I have to be offline altogether ( to save space/morts)and even then I cannot reset a level. This is all how it began over 6 weeks ago and I still have not heard anything from customer care. Still waiting..........
Reading over and from other people it still remains that this is happening to some but not all and some, like Eileen have got something back!
Unfortunately this doesn’t work for me. I play on iPad and airplane mode doesn’t work, I have to be offline altogether ( to save space/morts)and even then I cannot reset a level. This is all how it began over 6 weeks ago and I still have not heard anything from customer care. Still waiting..........Reading over and from other people it still remains that this is happening to some but not all and some, like Eileen have got something back!
IT JUST GETS BETTER & BETTER.........NOT!!
This morning I had the new booster ( to replace space dash) STILL NO QUIT/RESET. This afternoon that has disappeared completely. Yet another thing that has been taken away.
Can anybody anywhere please shed some light?, this is getting beyond frustrating. Still no response from customer care.
Just had a reply from customer care..........directing me to this site!
Nothing else.....unbelievable!! HELP!
Just had a reply from customer care..........directing me to this site!Nothing else.....unbelievable!! HELP!
hi How I can pass level 290 It is so hard Please supporting me
Please recover my progress level after reset my phone
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
where’s my 30 gold bars after passing to level 6200 I fill cheated
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