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🎶 Get Ready for the Candy Crush Music Season here 🎶
🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
2 question
Hi, Two questions
1. Actually I was playing Candy Crush 10 years, My level already 2k above, last year my Facebook was hacked and I have create new account, so all candy crush old data unable to recover from that FB account, now In playing again from level 1, is that have any way to recover that data ?
2. Now all level very difficult to win, extreme level come many times, I play 620 level now, already 619 is legendary level n I have difficulty to win and now 620 also nightmare level, how we want win ? I have 26 coconut wheel but its not appeal in my levels, how want use it ?
Please review and solve this issues, Thank you
Answers
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Hello @mkgana🤗 Hearty Welcome to our sweet King Community!
1) I am sorry to hear that you have lost progress on your first account and had to start playing from beginning!!
If you contact the King Player Support team, they will be able to help you with this. But, to give you specific directions, I need to know which device you are using to play the game... is it an Apple device or Android device OR a computer?
2) If everything works out and you get the progress back to 2000+ levels, then you do not have to worry about playing level # 620 anymore😉
Please reply back by typing in the comment box located below to my comment, and let me know the device you are using.
Hope to talk to you soon. Have a great rest of the day🍫🍫
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Hi and Welcome to the King Community
After create a new Facebook account and connect the game. Next step 👇️
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
You can also email them from here:
Contact us
https://soporto.king.com/contact
2, Some level can be challenging ,and for earn free booster play event or challenges in the game
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The way the game plays is changed all the time. At the moment a lot of levels are harder than they were a year ago when you last played. I am not sure if this change is permanent, but it does seem so in general, that each update makes Candy Crush less fun to play. You might notice it more if you have been away from the game for a while.
