Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I am on level 2308 and there doesn't seem to be anywhere for the cherries and nuts to exit. If I look at Youtube videos of the level, there are two exits at the bottom. My game doesn't have those. What gives?
Where are you playing the game? Did you notice the tabs on top. You have to click on the tab that applies to where you play the game. See if that helps you.
Good to hear Have a great day!
Good morning Mia,
Thank you so much for your help. Cookies/Cache cleared- and my problem was solved. Thanks again. Have a great day.
Hey BarbaraSid,
There's indeed something wrong going on with it on your device! I've checked and all seem to be working as it should though so my guess is that it comes from your side - From the screenshot I can see that you're playing on Facebook. Therefore, please make sure that your browser is up-to-date and clear cache and cookies. Please follow the steps from that article as well and the level should update.
Let me know how that goes!
Mia
Thanks for getting back to me!
Hi BarbaraSid, they are backed up with responses. Hopefully someone will be able to respond to you tomorrow.
Hi! Any news? Have a great day
Hi BarbaraSid, when the King Admin comes here to respond maybe she can offer you some help with the boosters.
Thank you so much. FYI - I used some candy balls and wheels yesterday trying to pass this level..... any chance I can get them back? Thank you very much for looking into this for me. Have a great weekend.
I have looked at the "how to take a screeshot" tutorial... doesn't seem to work. Hellllppppppppp
Hi, I can't - playing on my PC.
Hi BarbaraSid, could you possibly do a print screen and upload it here? Here are some steps to help you do it: https://www.take-a-screenshot.org/
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
