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Hilary_Jones
Hilary_Jones Posts: 3

Level 1

reply tonprevious question is incorrect. Recent videos and other players experience the same issue

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  • _Elsa_
    _Elsa_ Posts: 37,341
    Answer ✓

    Hi Hilary,

    thank you for writing us here at King Care.   This is the reason why you have less moves: https://care.king.com/en/candy-crush-saga/level-changing-on-candy-crush-saga-not-getting-the-same-amount-of-moves-as-your-friends  I have seen a lot of complaints here from the players regarding the number of moves for a specific level. I will forward your message to a King Admin.

  • Hilary_Jones
    Hilary_Jones Posts: 3

    Level 1

    This does not solve my problem. I used all my boosters up to pass this level and 2006 and now I am in worse shape for 2097 for which I have 25 moves and others I see had at least 50

  • Hilary_Jones
    Hilary_Jones Posts: 3

    Level 1

    So in short I will be deleting candy crush and any other king games as I have not had adequate responses to my questions- terrible customer service 

  • _Elsa_
    _Elsa_ Posts: 37,341

    Hi Hilary, I hear you and I empathize with you and believe me there are so many players complaining about these changes.  I am just the volunteer who comes here to help respond to questions and I am told what to say about this.  King monitors the games and even though I see a lot of players saying that they will quit the game or uninstall all King games, their data shows that there is no drop in the number of players who play their games.  I am just as frustrated as you because I don't have the answers for all of you. 

Hey! Would you like to give us your opinion?