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Sexist Ads in Game

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TazTrain
TazTrain Posts: 1 Newbie

Ads for extra lives are inappropriate and not suitable for players.

Does anyone else feel King should do more to filter out these ads?

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  • SuzanneB
    SuzanneB Posts: 135 Level 2
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    They don't care. They don't care about the content of the ads, the only thing that matters to them is the bottom line and how much they gonna get paid for it. They don't care if the ads may be offensive to some or way to mature for the younger players. Just like they do not care that they have alienated a whole lot of their fans with all the stupid changes they've made recently.

  • QueenB
    QueenB Posts: 14,266 Community Manager
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    Thank you for reaching out to us @TazTrain 😀

    Our players’ gaming experience is our priority. By reporting inappropriate ads, you provide valuable feedback that helps us identify and address issues promptly.

    Keep in mind that in our Terms & Conditions, you need to be 18 to play our games. Only players of the age of 13 can play, if they have their parents consent.

    We take swift action based on our players’ reports to protect you from potentially harmful or misleading advertisements and maintain a safe and enjoyable gaming environment for everyone.

    On the other hand, your feedback on in-game advertisements also helps us raise awareness among ad networks, advertisers, and regulatory bodies so that they can implement stricter ad quality standards, and improve the overall ad experience across the mobile gaming industry.

    See below how you can report an ad so that our Ad Quality Team can review it and take appropriate action.

    How to report an ad:

    Following the reporting guidelines below ensures that we have gathered enough information to identify the issue and do our best in addressing the feedback. Please rest assured that we take reports of inappropriate advertisements very seriously. 

     A.- Gather the essential information: 

    • Title of the game, where the ad in question was seen
    • Date and time, when the ad in question was seen
    • Your country, i.e. country, where the ad in question was seen
    • Screenshot of the ad in question
    • Brand name, advertised via the ad in question
    • Any URL links related to the ad in question, e.g. AppStore, website, etc. 
    • Player Core ID or Facebook ID (link to new articles)

    B.- Send it to us:

    1.- Tap on Contact Us

    2.- Choose a topic: Advert issues or reporting

      3.- Choose a subtopic: I want to report an advert

    4.- Add the information you have gathered about the ad. Keep the screenshots ready in case you need them later in the process.

    5.- Tap on submit and send us your message, and we’ll get back to you very soon!

     For issues with a purchase you have made on a third-party website, you will need to contact the website directly, for example via their postal address or their customer support email. We are not responsible for the content of third-party websites.

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