Advertising screen froze in black

Hi @sedalaika - I’m sorry you had an issue where your screen went blank and you had to restart your phone. I sometimes have to do that with my iPhone too.

It sounds like you no longer have the ads feature in your game. There are various events in Candy Crush Saga and no player has them all. Quite often the studio is testing different versions of events so they release them for a time to different groups of players. Same with the ads feature. Some people have never had ads in their game and other have had them for awhile and then they went away. Sometimes they will return and sometimes they don’t.

The Studio is currently testing a new version of the ads- Treasure Hunt and that may be another reason why it disappeared. You might have been part of a test group and the test has finished.

Hopefully you will get some version of ads in the future, but there are no guarantees m, as I mentioned above - not everyone gets ads.

I understand 😊 but you had to watch the ads in order to earn those boosters. 😉