Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Screen says connection problems, it's us not you try later.
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
Hi Coxstacy,
Yea, I was getting that error msg last week a couple of times. I just logged out and back in and continued with what I was doing. Several times after clicking the "x", the issue fixed itself. Not sure if it's a glitch, or a legit problem in the game.
Jiggy 😁
New here? Sign in or create an account to join the fun.
II am not getting ads.i am stuck on levels.
Hello I've been at level 19081 for about 15 days and there's no way to pass without extra lives and boosters. The game has become boring without these aids 😞 Wow, they said the videos/rewards were in testing 😧😧 for over 12 years???? Testing???? It's a shame, the only game I liked, does anyone recommend another one?? Cheers
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
I have been trying to passando level 10611 for two days, but there is no yellow candy. I can see other players are having the same problem
I have lost all of mine 2.300 golden bricks! I have tried everything!! The levels and some of other stuff are normal, but the golden bricks went missing all os the sudden! The only thing I did was login again (it asked me to do so when I opened the app), so that I could have my progress saved in all my devices, with the…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…