Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Mac OS Sierra V. 10.12.6
Processor 3.06 GHz Intel Core i3
Running Chrome 70.0.3538.77
Flash Player Version: 31.0.0.122
That is very strange! Was your Chrome version 68 or higher? If so, that might be why it's not working properly. I stopped playing all King games on Chrome and only play on Firefox. Can you try your game on Firefox to see if that will work for you?
One thing strange is in google chrome candy crush SAGA
didn't work BUT candy crush SODA works. Why?
Yesterday morning my Chrome wasn't working, but late evening it worked. this morning same thing King is loading the whole morning.
I think I might know what your problem is! It's using Chrome!
There is an issue with the new Chrome version. Check more info there: https://care.king.com/en/candy-crush-saga/laoding-issue
Yes that is exactly what it is because when you go to the link that I just posted it said that any Chrome version 68 and higher is affected by it. You wrote above that you are running version 70. Either see if you can go back to a version below 68 or try it on another browser.
Hi suzannestephenso, I am going to forward your message to the King Superstars to see if one of them can offer advice.
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
