Browser up to date. Flash up to date. Still won't run CandyCrush. WTF????

suzannestephenso · October 2018

Mac OS Sierra V. 10.12.6

Processor 3.06 GHz Intel Core i3

Running Chrome 70.0.3538.77

Flash Player Version: 31.0.0.122

_Elsa_ · November 2018

Hi suzannestephenso, I am going to forward your message to the King Superstars to see if one of them can offer advice.

_Elsa_ · November 2018

I think I might know what your problem is! It's using Chrome!

There is an issue with the new Chrome version. Check more info there: https://care.king.com/en/candy-crush-saga/laoding-issue

Yes that is exactly what it is because when you go to the link that I just posted it said that any Chrome version 68 and higher is affected by it. You wrote above that you are running version 70. Either see if you can go back to a version below 68 or try it on another browser.

Rosie_Ibbotson · November 2018

Yesterday morning my Chrome wasn't working, but late evening it worked. this morning same thing King is loading the whole morning.

Rosie_Ibbotson · November 2018

One thing strange is in google chrome candy crush SAGA

didn't work BUT candy crush SODA works. Why?

_Elsa_ · November 2018

That is very strange! Was your Chrome version 68 or higher? If so, that might be why it's not working properly. I stopped playing all King games on Chrome and only play on Firefox. Can you try your game on Firefox to see if that will work for you?

Browser up to date. Flash up to date. Still won't run CandyCrush. WTF????

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