Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I cannot use gold bars
Welcome to the King Community.🥰
The problem you mentioned may be due to various reasons so you need to try to solve it by following some troubleshooting steps.
There may be a problem with slow internet, internet drop or temporary reasons so check again if your problem is still there.
Check if your game app is fully connected to the server, because if the server is disconnected or there is a problem with the app error, you may encounter this type of problem.
You can also follow the troubleshooting steps below which may be helpful to solve this problem.
Check app update - Log out game - Restart device - Open game and Log in.
If you have the same problem after following the steps or if you get any error message, please let me know.
Thank you.
New here? Sign in or create an account to join the fun.
Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…