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I purchased $2.99 in game power ups and never got them.
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Hello @tracker22 - welcome to our friendly community! I am sorry to hear that. Usually you will need to go back to the purchase source provider (like a credit card). It helps to include a receipt if you have one.
For example if you used Apple Pay - you could go back to Apple with a copy of the receipt showing the charge, and then Apple should refund the amount to whatever payment source you were using (including a credit or gift card etc.).
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