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I lost 10 gold bars when the game froze earlier. Can I get them back?
Hello @chiett🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you lost your Gold bars because your game froze!
You can certainly get them back by reporting to the King Player Support team. Here is the link to contact them from computer --> https://soporto.king.com/contact
NOTE: The initial response you will receive will be automated as it is just an acknowledgement from King! Please wait for 3 to 5 days to hear back from a real agent. It will depend on how busy they are!!
If you are playing on a mobile device or the App version on a computer, you can send your complaint directly from your game.
If you need further assistance, simply post back by typing in the blank box given below to my comment.
Thank you for joining our Community and have a great rest of the day🍫🍫
I'm too new to answer but I would email the game support from settings cog especially if I paid for the bars. From what I read the company is great at helping with paid for items but if they were won from a race the answer I've seen is they usually will not restore those. Personally I work hard to win those bars so if were me I would email and then reply back to the automated email to escalate the issue beyond the automatic response. I hope someone can give you and answer soon and sorry I'm not more help.
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I get the ads and are used to them, no issues. What has kept me off the game currently is that the ads have become rather stealthy. Do I press the hard to find x? When i do, a screen comes up where its confusing on how to get back to your game. Some ads force you to websites but then you can't get back to the game. I hit…
I went up to level 483 and reinstalled it after deleting it. Now it won't come back with my account. Please help me get back to the same level I was before.
NO SE PUEDE RESOLVER ESTE NIVEL, UNO DE LOS OSITOS ESTA ATRAPADO EN UNA CUADRICULA CERRADA, Y NO HA FORMA DE LIBERARLO
trying to get back to my game
Hi! Is anyone else having a problem with the colour bomb super charger? Earlier today my boost disappeared mid level and now it is not updating despite level progress.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
