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I lost 10 gold bars when the game froze earlier. Can I get them back?
Hello @chiett🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you lost your Gold bars because your game froze!
You can certainly get them back by reporting to the King Player Support team. Here is the link to contact them from computer --> https://soporto.king.com/contact
NOTE: The initial response you will receive will be automated as it is just an acknowledgement from King! Please wait for 3 to 5 days to hear back from a real agent. It will depend on how busy they are!!
If you are playing on a mobile device or the App version on a computer, you can send your complaint directly from your game.
If you need further assistance, simply post back by typing in the blank box given below to my comment.
Thank you for joining our Community and have a great rest of the day🍫🍫
I'm too new to answer but I would email the game support from settings cog especially if I paid for the bars. From what I read the company is great at helping with paid for items but if they were won from a race the answer I've seen is they usually will not restore those. Personally I work hard to win those bars so if were me I would email and then reply back to the automated email to escalate the issue beyond the automatic response. I hope someone can give you and answer soon and sorry I'm not more help.
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
