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Candy Royale came up 3 times within 5 minutes...please fix
Squirrelwife
Posts: 136 Level 3
in Support
Please, this is my second or third time asking for help. I play on my Kindle, and just now Candy Royale came up 3 times during my game. I am at 7842. I only played maybe 5 minutes. Why can that not be fixed. I see no other option than to finally leave this game i like so much. I just cannot play like that.
Thanks, Squirrelwife/Marguerite
Answers
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Hello Marguerite @Squirrelwife🤗 Happy Friday!
I am sorry to hear about the issue you are experiencing in your game with the Candy Royale!!
Can you please give me few details.... when you are playing the game, is the Race starting and then suddenly disappearing OR are you seeing the pop-up for you to play the Candy Royale event?
Which device are you using to play the game?
Can you check your App store / Google Play Store and see which version of the App you have right now?
Please let me know these details and we will go from there🍫🍫
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Thank you so much. Well, i am playing on a Kindle Fire, and frankly, the Candy Crush Saga App just got updated, so it's totally the latest version. But it's been happening for a few months now. It comes on sometimes just when i come into the game. That is fine. But then, maybe after playing 3 games, i look at other events, and here we go again, it pops up again. Then i continue my game until i have no more lives, and then i x out since i am done. Then Candy Royale pops up again. It's fickle, sometimes it pops up 3 times, sometimes only 2 times. But like everyone else says, it's distracting so much from the game that it is not enjoyable. I suspect the leaders do that to see how many times we play, but then that would be erroneous.
