Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Still having issues with requesting help from friends. List doesn’t pop up with options to pick friends. Not sure if I have an updated version of game. I don’t have a Facebook account and not interested in one. Please help. I am getting ready to quit game.
Thanks.
Teri
Welcome to the Kong Community.🥰
We are very sorry for the issue with Lives and the game studio is already investigating the issue. However the problem is happening to some number of players so you should contact the player support once from your game so that they can investigate your problem with the information they need.
Go to Game start menu - Game Setting ⚙- Help Centre ❓- Bugs and Technical Issues - I can'nt Send /Received Lives - Contact us and send them an email.
Moreover, you can directly contact our player support by following the link below.
Recently, there have been some changes in the Top List/ Scoreboard and you can find details about this in the link below.
If you have any feedback on this topic, you should follow the link and leave your feedback there, and hopefully your feedback will go to the attention of the game studio.
Thank you.