Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Unable to see friend list

Still having issues with requesting help from friends. List doesn’t pop up with options to pick friends. Not sure if I have an updated version of game. I don’t have a Facebook account and not interested in one. Please help. I am getting ready to quit game.

Thanks.

Teri

Accepted answers

All comments

https://community.king.com/en/candy-crush-saga/discussion/421781/unable-to-see-friend-list

Welcome to the Kong Community.🥰

We are very sorry for the issue with Lives and the game studio is already investigating the issue. However the problem is happening to some number of players so you should contact the player support once from your game so that they can investigate your problem with the information they need.

Go to Game start menu - Game Setting ⚙- Help Centre ❓- Bugs and Technical Issues - I can'nt Send /Received Lives - Contact us and send them an email.

Moreover, you can directly contact our player support by following the link below.

https://soporto.king.com/contact

Recently, there have been some changes in the Top List/ Scoreboard and you can find details about this in the link below.

https://community.king.com/en/candy-crush-saga/discussion/418044/i-cannot-see-my-top-friends-list-anymore-and-send-lives

If you have any feedback on this topic, you should follow the link and leave your feedback there, and hopefully your feedback will go to the attention of the game studio.

Thank you.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

https://community.king.com/en/candy-crush-saga/discussion/421781/unable-to-see-friend-list

Welcome to the Kong Community.🥰

We are very sorry for the issue with Lives and the game studio is already investigating the issue. However the problem is happening to some number of players so you should contact the player support once from your game so that they can investigate your problem with the information they need.

Go to Game start menu - Game Setting ⚙- Help Centre ❓- Bugs and Technical Issues - I can'nt Send /Received Lives - Contact us and send them an email.

Moreover, you can directly contact our player support by following the link below.

https://soporto.king.com/contact

Recently, there have been some changes in the Top List/ Scoreboard and you can find details about this in the link below.

https://community.king.com/en/candy-crush-saga/discussion/418044/i-cannot-see-my-top-friends-list-anymore-and-send-lives

If you have any feedback on this topic, you should follow the link and leave your feedback there, and hopefully your feedback will go to the attention of the game studio.

Thank you.

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…