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Facebook can't connect

Gem1373
Gem1373 Posts: 3

Level 1

For the last 2 days (since an update I believe) I've been unable to connect my Candy Crash game on my iPad to Facebook. I've tried everything listed in the video that is posted on several posts in this help forum, I've tried closing the app fully, closing Facebook fully, signing out & back in, trying to open Candy Crush through the Facebook link rather than directly through the app. I lastly tried deleting the app & reinstalling (has worked in the past as Facebook remembers what level etc I was on) but still says it's taking too long to connect & thus I can't re sync my levels & am now back at level 1 until I can get Facebook to connect again. My internet connection is strong through wifi & I have tried various ways to make sure it's not a fault of not being connected to wifi or it not being a good connection etc. there is something up between the Candy Crush app & its link to the Facebook app.

Would appreciate any help on the matter before I just give up on the game entirely, I am not starting from level 1 again! And please don't just post the video that is posted on other threads similar to this, I have seen it, I have tried those actions, none of it worked. Thanks!

Answers

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