Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Error messages keep occurring

tigger22
tigger22 Posts: 1

Level 1
in Support

Candy crush wont load passed 78% - the bonus wheel wont stop spinning and causes an error message. When it does eventually load and I am able to play level 1207 further error messages appear. This is one of them [IO-Error= [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032"]][CCS error message: A saga api call went wrong.]

«1

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Thanks for highlighting this to the King Care Team. We will be investigating this for you. We appreciate your patience and understanding.

  • Mal
    Mal Posts: 1

    Level 1

    I have the same problem won't load past 78% has been like this for a week now,  very frustrating. how do we correct this issue

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Thanks for letting us know Mal. I will be sure to make sure that this is looked into for you.

  • Peter_Pizarcoff
    Peter_Pizarcoff Posts: 1

    Level 1

    Candy Crash Saga here too.

  • Taddy3
    Taddy3 Posts: 1

    Level 1

    Thanks for highlighting this to the King Care Team. We will be investigating this for you. We appreciate your patience and understanding.

    I have the same problem like many where Candy Crush saga won't load past 78% and hasn't for about a week or so. It's only on FB, works fine on my phone. I can play Candy Crush Soda on FB still though - just Saga has the issue. Any solutions as yet?
  • candykort
    candykort Posts: 1

    Level 1

    I am also having this problem. It's been several days.

  • Cath_Tavatgis
    Cath_Tavatgis Posts: 3

    Level 1

    Thanks for highlighting this to the King Care Team. We will be investigating this for you. We appreciate your patience and understanding.

    I'm not playing on Facebook. I'm playing mainly on a mac Safari but have also tried PC. Has been like this since Tuesday last week:
  • Martha_Newsome
    Martha_Newsome Posts: 2

    Level 1

    Same problem. It's one thing to say thank you for your patience and getting it fixed ASAP. It's another to get reports from people and obviously do nothing. So how long does it take for them to fix it?

  • kash52
    kash52 Posts: 2

    Level 1

    Thanks for highlighting this to the King Care Team. We will be investigating this for you. We appreciate your patience and understanding.

    Same issue for past week....I play on Facebook and have never had this happen before. Tried playing on Facebook via google chrome And via safari.....both NOT WORKING....Help?????
  • Spirit1
    Spirit1 Posts: 10

    Level 1

    Same problem, sick of waiting for a response and being told its my PC, now I see many are having the same problem.

Hey! Would you like to give us your opinion?

Categories