Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's happening in Candy? 🍬
 🎶 Get Ready for the Candy Crush Music Season here 🎶
 🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!

Error messages keep occurring

2»

Answers

  • june_teo
    june_teo Posts: 3 Newbie

    Same problem. It's one thing to say thank you for your patience and getting it fixed ASAP. It's another to get reports from people and obviously do nothing. So how long does it take for them to fix it?

    yeah.. me too.. frustration.. a week already..
    Flag · Helpful Sweet Love Haha
  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    We understand your frustrations and I can assure you that all of your feedback has been passed on to our technical team. We hope to have everything working smoothly again as quickly as possible .

    Flag · Helpful Sweet Love Haha
  • kash52
    kash52 Posts: 2 Newbie

    We understand your frustrations and I can assure you that all of your feedback has been passed on to our technical team. We hope to have everything working smoothly again as quickly as possible .

    No Candy Crush play on Facebook all week.....via google chrome...game just loads to 78%, via Safari....no game at all, just blank white screen! Please fix!!! PS. I've cleared my browser history and followed all other "suggestions" ....it has made no difference.
    Flag · Helpful Sweet Love Haha
  • Cath_Tavatgis
    Cath_Tavatgis Posts: 3 Newbie

    Thanks for highlighting this to the King Care Team. We will be investigating this for you. We appreciate your patience and understanding.

    Thanks it seems to be working now
    Flag · Helpful Sweet Love Haha
  • Cath_Tavatgis
    Cath_Tavatgis Posts: 3 Newbie

    Thanks for letting us know Mal. I will be sure to make sure that this is looked into for you.

    Thanks seems to be working now
    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories