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can't load Candy Crush past 78%

Sue_Morris
Sue_Morris Posts: 1 Newbie
in Support

Like many people it seems I can't load Candy Crush past 78% on Chrome (2d) and if I try safari I just get a white page. Any ideas other than Java, cache, cookies...

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Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5

    Hi Sue!

    Have you tried playing the game on King.com?

    To sync your King.com account with your Facebook progress just follow these steps:

    1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

    2) Choose Account

    3) Enter your password

    4) Click on Synchronizing/ Connect to Facebook

    5) Click on the two arrows to initiate the sync

    Once done your progress is synchronized and you should now be able to play and progress without any issues.

    Cheers :-)

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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Thanks for highlighting this to the King Care Team. We will be investigating this for you. We appreciate your patience and understanding.

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  • Hilzz
    Hilzz Posts: 78 Level 3

    Hi Sue!

    Have you tried playing the game on King.com?

    To sync your King.com account with your Facebook progress just follow these steps:

    1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

    2) Choose Account

    3) Enter your password

    4) Click on Synchronizing/ Connect to Facebook

    5) Click on the two arrows to initiate the sync

    Once done your progress is synchronized and you should now be able to play and progress without any issues.

    Cheers :-)

    I've got the same problem through FB AND King.com
    Flag · Helpful Sweet Love Haha
  • Sheri_Martin
    Sheri_Martin Posts: 2 Newbie

    Hi Sue!

    Have you tried playing the game on King.com?

    To sync your King.com account with your Facebook progress just follow these steps:

    1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

    2) Choose Account

    3) Enter your password

    4) Click on Synchronizing/ Connect to Facebook

    5) Click on the two arrows to initiate the sync

    Once done your progress is synchronized and you should now be able to play and progress without any issues.

    Cheers :-)

    I can't even log in says I have no account? like really?
    Flag · Helpful Sweet Love Haha

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