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LOST ALL BOOSTERS AGAIN!!!
Queenofgames
Posts: 17
Level 2
in Support
Today for the second time I lost all my hard earned boosters. I had approximately 48 chocolate balls, almost as many hands, lollipops and at least 15 wrapped candies and 25 plus fish. I save them for the extremely hard levels as I am now on level 1364. My gold bars and lives stay but my booster disappear for no apparent reason. I see others have had the same problem and I wonder if anyone has ever received a reply from King or had their boosters reinstated? To King Games: Please King reinstate my boosters as I have worked long and hard to achieve these and now I need them.a I would appreciate an answer from an actual employee of King as you have my email.- See more at: https://care.king.com/en/candy-crush-saga/candy-crush-saga-all-boosters-lost#entry_32328
Answers
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Thanks. Did not know this and it still doesn't ease the sting of losing everything you spent hours working for on the hard levels. That is why you still have to buy boosters. :-(The moderators at King have addressed this issue previously. There are a lot of posts about this. Check here for example:
https://care.king.com/en/candy-crush-saga/why-did-my-boosters-disappear
It's confirmed that they can be lost and as they are free, they are not returned to the game.
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This happened to me again today. And The issue was not addressed in that link. A fix was not done. It was a half hearted reply and no action was taken.The moderators at King have addressed this issue previously. There are a lot of posts about this. Check here for example:
https://care.king.com/en/candy-crush-saga/why-did-my-boosters-disappear
It's confirmed that they can be lost and as they are free, they are not returned to the game.
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Swannce it was my understanding 3 years ago when I posted this thread that if you earned the boosters and lost them they are gone and cannot be reinstated. However, if you paid for them, KING should reimburse you for the money you spent. They don't have a phone # but hopefully, a moderator sees this post and can help you. It is very frustrating.
