Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟

I had to reset my Microsoft Surface 3 and lost the app.

David_Rose
David_Rose Posts: 2

Level 1
in Support

Reinstall puts me at Level 1, even though when I log into Facebook it has me at Level 171. How do I get the app to sync with Facebook?

Flag · Helpful Sweet Love Haha

Answers

  • StuckInATree
    StuckInATree Posts: 4,755

    Uninstall both the Facebook app and the game from your device, reboot it, then re-install CCS and re-connect it to Facebook. That should do the trick, once it's done you can download the FB app again.

     

    This should bring the levels on your device up to speed. Let me know how it goes.

    Flag · Helpful Sweet Love Haha
  • David_Rose
    David_Rose Posts: 2

    Level 1

    Uninstall both the Facebook app and the game from your device, reboot it, then re-install CCS and re-connect it to Facebook. That should do the trick, once it's done you can download the FB app again.

     

    This should bring the levels on your device up to speed. Let me know how it goes.

    For some reason, a couple of days later it synced itself with Facebook.
    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories