Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

I have uninstalled and reinstalled Candy Crush on my mobile, running windows.

It was hanging and looping trying to connect to facebook. Subsequently I don't get any friend updates, lives etc. It says I have already authorised Candy Crush then just loops trying to connect, then fails. Then Candy Crush hangs and won't reload on my phone. If I uninstall and reinstall, it works once then off we go again. Very frustrating!!

To Ask Your Question:

Accepted answers

All comments

Rarebear224

It has to be said windows phone doesn't really have the best track record for playing games on. Whats the model you have anyway? Their may be some troubleshooting I can find that's specific for it

Thanks for your reply - I have managed to fix it by uninstalling it for a couple of days, uninstalling facebook then reinstalling everything fresh - it now seems to work - who knows - think I may go android now instead!!

StuckInATree

It has to be said windows phone doesn't really have the best track record for playing games on. Whats the model you have anyway? Their may be some troubleshooting I can find that's specific for it

Accepted answers

All comments

StuckInATree

It has to be said windows phone doesn't really have the best track record for playing games on. Whats the model you have anyway? Their may be some troubleshooting I can find that's specific for it

Rarebear224

It has to be said windows phone doesn't really have the best track record for playing games on. Whats the model you have anyway? Their may be some troubleshooting I can find that's specific for it

Quick Links

Recent Announcements

Booster wheel not working - Edited by CM: Working on a Fix!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!)
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks