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I have uninstalled and reinstalled Candy Crush on my mobile, running windows.

Rarebear224
Rarebear224 Posts: 2 Newbie
in Support

It was hanging and looping trying to connect to facebook.  Subsequently I don't get any friend updates, lives etc.  It says I have already authorised Candy Crush then just loops trying to connect, then fails.  Then Candy Crush hangs and won't reload on my phone.  If I uninstall and reinstall, it works once then off we go again.  Very frustrating!!

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Answers

  • StuckInATree
    StuckInATree Posts: 4,755 Level 3

    It has to be said windows phone doesn't really have the best track record for playing games on. Whats the model you have anyway? Their may be some troubleshooting I can find that's specific for it 

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  • Rarebear224
    Rarebear224 Posts: 2 Newbie

    It has to be said windows phone doesn't really have the best track record for playing games on. Whats the model you have anyway? Their may be some troubleshooting I can find that's specific for it 

    Thanks for your reply - I have managed to fix it by uninstalling it for a couple of days, uninstalling facebook then reinstalling everything fresh - it now seems to work - who knows - think I may go android now instead!!
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