I am on level 1029 and the extra moves do not show up on game load but are being deducted

Is that the extra moves you get at the end of a level by using gold bars or is the the extra moves you get given by others that you're talking about?

The ones sent by friends, as I have been stuck on level and am finally getting the extra moves, it takes them away but then I still have 35 moves per try. I have gotten down to one several times and the extra moves would have helped me pass the dreadful level! LOL