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Technical Fault with level 1535

2

Answers

  • NJ-2
    NJ-2 Posts: 1 Newbie

    Hello Candy Crushers,

    Thank you for making us aware of this topic.

    I have passed this information forward to the technical team who will now take a look to see what's going on. The moment they get back to me with any news, I will be sure to let you know.

    In the meantime, if anyone else has the same issue then please post below as this will be the main thread for updates.

    Kind regards,

    Johnny

    Please use ur laptop. There is only one cherry which needs to be brought down.
    Flag · Helpful Sweet Love Haha
  • enmer26
    enmer26 Posts: 1 Newbie

    Hello Candy Crushers.

    I have now received news that the technical team have resolved this issue from their side. The level has been corrected on Facebook and the update should be rolled out within the next day or so for mobile users, no updates required.

    Please accept my apologies for any inconvenience caused. 

    I wish you all the best of luck in your Candy Crush journey!

    Same issue..i will wait for the update
    Flag · Helpful Sweet Love Haha
  • Joe_Tan
    Joe_Tan Posts: 1 Newbie

    Hello Candy Crushers,

    Thank you for making us aware of this topic.

    I have passed this information forward to the technical team who will now take a look to see what's going on. The moment they get back to me with any news, I will be sure to let you know.

    In the meantime, if anyone else has the same issue then please post below as this will be the main thread for updates.

    Kind regards,

    Johnny

    Having the same issue. Please rectify asap. Tq
    Flag · Helpful Sweet Love Haha
  • Scaryblond
    Scaryblond Posts: 1 Newbie

    Hello Candy Crushers.

    I have now received news that the technical team have resolved this issue from their side. The level has been corrected on Facebook and the update should be rolled out within the next day or so for mobile users, no updates required.

    Please accept my apologies for any inconvenience caused. 

    I wish you all the best of luck in your Candy Crush journey!

    I have tried on my ipad and phone, both through Facebook and not, but the problem is still there. 2nd cherry falls in the middle
    Flag · Helpful Sweet Love Haha
  • Phil_Atkinson
    Phil_Atkinson Posts: 1 Newbie

    Hello Candy Crushers,

    Thank you for making us aware of this topic.

    I have passed this information forward to the technical team who will now take a look to see what's going on. The moment they get back to me with any news, I will be sure to let you know.

    In the meantime, if anyone else has the same issue then please post below as this will be the main thread for updates.

    Kind regards,

    Johnny

    It is possible see answer below.
    Flag · Helpful Sweet Love Haha
  • mallard67
    mallard67 Posts: 1 Newbie

    Hello Candy Crushers.

    I have now received news that the technical team have resolved this issue from their side. The level has been corrected on Facebook and the update should be rolled out within the next day or so for mobile users, no updates required.

    Please accept my apologies for any inconvenience caused. 

    I wish you all the best of luck in your Candy Crush journey!

    Tried level again still same problem lost lives boosters and I'm sure no reimbursement bs
    Flag · Helpful Sweet Love Haha
  • Fadi_Sawaqed
    Fadi_Sawaqed Posts: 1 Newbie

    Hello Candy Crushers,

    Thank you for making us aware of this topic.

    I have passed this information forward to the technical team who will now take a look to see what's going on. The moment they get back to me with any news, I will be sure to let you know.

    In the meantime, if anyone else has the same issue then please post below as this will be the main thread for updates.

    Kind regards,

    Johnny

    Same issue
    Flag · Helpful Sweet Love Haha
  • MandyT
    MandyT Posts: 1 Newbie

    Hello Candy Crushers.

    I have now received news that the technical team have resolved this issue from their side. The level has been corrected on Facebook and the update should be rolled out within the next day or so for mobile users, no updates required.

    Please accept my apologies for any inconvenience caused. 

    I wish you all the best of luck in your Candy Crush journey!

    Still experiencing the problem on my iPhone.
    Flag · Helpful Sweet Love Haha
  • Amandahughes_
    Amandahughes_ Posts: 1 Newbie

    Hello all,

    Just to update you all, the change for this level has now been added to Facebook and Android devices (I just managed to pass the level myself!) but it still hasn't been rolled out to iOS devices yet. I apologise for this, I only ask for a little more patience and it should be added to your games very soon.

    Thanks again,

    Johnny

    Still two cherries on my iPhone and laptop
    Flag · Helpful Sweet Love Haha
  • ksbierman
    ksbierman Posts: 2 Newbie
    edited March 2016

    Hello Candy Crushers,

    Thank you for making us aware of this topic.

    I have passed this information forward to the technical team who will now take a look to see what's going on. The moment they get back to me with any news, I will be sure to let you know.

    In the meantime, if anyone else has the same issue then please post below as this will be the main thread for updates.

    Kind regards,

    Johnny

    I am having the same issue I'm playing on a Samsung tab s I passed the level on my computer but it doesn't reflect on my tablet
    Flag · Helpful Sweet Love Haha

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