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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Why does my game look like this? The candies don’t match and I have no idea what is supposed to be what. Please help!
Hello @Queen_Snow🤗 Hearty Welcome to our sweet King Community!
It is the glitch caused by the "redesigned candies" that were brought in for the Candy Cup event!!
To get out of that glitch, please follow these steps --> Quit the level you have opened -- Close the game App -- Shutdown your device and restart after few minutes -- reopen the App -- open a level and you should find the candies in normal shapes and design☺️
For some players, it is not working until they follow these steps couple of times!!
Please try these steps and let me know if it worked or not!! To reply back, simply type in the blank box given below to my comment🍫🍫
Hi and Welcome to the King Community
Thank you for the feedback , This issues has been reported, in the meantime please force close the Apps and Log in again
Ok, ty
Sorry about that everyone 😬 this happens everytime we're changing a new candy look, but restarting the game app should solve the issue and we're working on making sure this doesn't keep happening in the future ☺️
force closing does not work. 15 hours and still messed up graphics. Cannot play properly when you cannot see what the candies really are.
Some of my candies have changed into symbols and im not sure how to fix it. Here’s a photo. Is anyone else having this issue?
Attachment seen, what's the problem?
See attachment.
Oh my god. I've been playing with the levels looking like that for like 5 months, I thought they were extra hard or something. I force closed the app and now they are normal. Thank you so much!
Hi, for a while now I've been playing candy crush with levels that look like this (larger candies, broken chocolates, candies that don't fit into the squares). I thought it was something from the game (like, the design), but when I looked for images of the levels, I saw that they don't look like that. Are they supposed to look like this or is there something wrong with my levels? Thank you!
I'm having same problem, just wasted lives trying to play on this mess, you can't move the bottom half let alone play it.
Please help.
Thank you for reported, This issues has been reported and is bein investigate in the meantime please force close the Apps and Log in again
My candies are strange. Yellow are all striped but don't react like striped candies usually do. some candies are half chocolate half liquorice. Bizarre corruptions are going on.
Thank you for the feedback. Please force close the Apps and log in again.
Glichh
Thank you for the feedback. Please force close the Apps and Log in again .
What is going on? This is my candy crush this morning ahhh
I reinstalled the app and have lost all my boosters! Also the Halloween theme has disappeared? Thanks
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This happens every time they switch the special candies, in this case autumn leaves to bats. It can easily be avoided if the developers force the cache when they release the change. I'm pretty sure there is no qa group looking at the releases or it would have been caught and fixed on the night of the release.
Same here! Level 11552. Everything is distorted and things are moving that shouldn't.
This happened in my game this morning, but then it went away. It's back to normal, it must have been a problem that was already fixed, at least in my game
Good day people. How can I turn playing Candy crush into money making?
My app store won't open
Where are the games listed?
Aysa ku
Can you please send some ads and gifts in my game
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…