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🎶 Get Ready for the Candy Crush Music Season here 🎶
🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
lost my game
Answers
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Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
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Hello @gailzoe🤗 Hearty Welcome to out sweet King Community!
I think you are talking about the "Final" for the Puzzle event we played few weeks ago, right? If so, we did not have any update on that!! But, let me check👍️
I saw that some players have mentioned that they have received a new event today in their games! If you do not see it yet, all you have to do is, play one or two old levels -- win or lose, does not matter -- go back to the map screen -- and see if you see any new events😊
Happy Crushing🍫🍫
