Candy Crush Saga will not load

Uncle_T · April 2016

I've been playing CC on my Lenovo IdeaPad K1 for 2 years. Recently, after reaching level 1625, CC would not let me progress for several days so I performed the troubleshooting steps listed below. Uninstalling and reinstalling the app always worked in the past. Now CC won't load. The splash screen displays for 3 seconds then minimizes to the "recently used apps" icon.

Troubleshooting performed:

1. Force close all and restart CC app

2. Uninstall and reinstall Amazon Appstore & Candy Crush numerous times

3. Factory reset on Lenovo K1

4. Install Amazon Appstore & Candy Crush. Uninstall and reinstall numerous times.

Is there an issue with CC Ver 1.72.04?

KingsPinn · May 2016

You should check your tablet specs against what the game supports:

Candy Crush is available on Android devices that fulfill the following criteria: I found this from the site:

Own a processor built on ARMv7 architecture

Support OpenGL ES 2.0Support a 320x480 resolution or higher

Run on Android OS 2.3 or higher

Maybe this is why the game isnt running, check it out.

Uncle_T · May 2016

You should check your tablet specs against what the game supports:
Candy Crush is available on Android devices that fulfill the following criteria: I found this from the site:
Own a processor built on ARMv7 architecture
Support OpenGL ES 2.0Support a 320x480 resolution or higher
Run on Android OS 2.3 or higher
Maybe this is why the game isnt running, check it out.

Thanks for your reply. My tablet meets these specs. I waited a few days and reinstalled CCS and it started working again. I have no idea why.

Candy Crush Saga will not load

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