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my candy cruch is very slow what I should do

Sara_Sourour
Sara_Sourour Posts: 1

Level 1
in Support

my candy cruch is very slow it doesn' work well and sometimes it doesn't open or exsit while I was playing   ....plz help me !! for the information I use Androide 

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Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi Sara! 

    Which mobile phone do you have? Please try disabling some of the other apps that is often running on a mobile (the more apps you install the more ram is used)

    Cheers :-)

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  • Ana_Nikodijevic
    Ana_Nikodijevic Posts: 1

    Level 1

    Hi Sara! 

    Which mobile phone do you have? Please try disabling some of the other apps that is often running on a mobile (the more apps you install the more ram is used)

    Cheers :-)

    Hi a have similar problem with Candy Crush. its very slow to open, and my computer sometimes shut down without explanation. This happens only with this game and nothing else on FB or whatever I do on Facebook. So I only use 1 life that it does not shut down. Iam level 1400 and i really like this game. Please help me if tyou can. Thank you
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