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Lost profile

ana-9
ana-9 Posts: 2

Level 1
in Support

Last night my little cousin, while was alone in room, changed my profile settings: email, password and name. Now he can't remember what he type in. Can i recover my profile back? I play 1810 level. I can't start all over again. 

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Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Ana,

    If you are playing on King.com then simply click on the cog wheel, top right corner of the screen, and from here you can log out. After this you can now login with your email and password.

    If you have forgotten your password then simply click on 'forgot password' and you will receive an email to re-activate your account.

    Kind regards,

    - Mark, Team King Care 

    Flag · Helpful Sweet Love Haha
  • ana-9
    ana-9 Posts: 2

    Level 1
    edited June 2016

    Hi Ana,

    If you are playing on King.com then simply click on the cog wheel, top right corner of the screen, and from here you can log out. After this you can now login with your email and password.

    If you have forgotten your password then simply click on 'forgot password' and you will receive an email to re-activate your account.

    Kind regards,

    - Mark, Team King Care 

    But I don't know email address. everything has changed in account settings.
    Flag · Helpful Sweet Love Haha

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