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Lost Progress after FB Login

Koji
Koji Posts: 1 Newbie
in Support

Hello! I have reached level 536 in Candy Crush Saga, without a Facebook account logged in. I have started playing the game ever since I downloaded it, and I had no account created nor logged in. After I entered my FB account recently, my progress has been reset to level 1. Is there any way I can retrieve my progress? Please help!

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hi Koji-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.  

    Have a lovely day  :-)

    Flag · Helpful Sweet Love Haha
  • Åshild_Afdal
    Åshild_Afdal Posts: 4 Newbie

    Hi Koji-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.  

    Have a lovely day  :-)

    I have the same problem!!
    Flag · Helpful Sweet Love Haha

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