Lost Progress after FB Login

Question

Hello! I have reached level 536 in Candy Crush Saga, without a Facebook account logged in. I have started playing the game ever since I downloaded it, and I had no account created nor logged in. After I entered my FB account recently, my progress has been reset to level 1. Is there any way I can retrieve my progress? Please help!

Åshild_Afdal · Answer

Hi Koji-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

Have a lovely day  :-)

I have the same problem!!

Cezdiamond · Answer

Hi Koji-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

Have a lovely day  :-)