Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Anyone know why all of a sudden I stopped receiving ads / free boosters? I’ve noticed that this occurred after I purchased a package. Is there any fix to this ?
Sign in or create an account to join the fun.
It happened the same to me, and also i barely receive any life despite sending many requests. I contacted support multiple times and i never received a response. Iam sure they have no intention to fix it hoping we spend money for the game. Not happening, i just stop playing
Same thing happened to me ….
I lost them as soon as a bought the season pass gold pass for 3 bucks. If i had known this would happen i wouldnt of bought it. I had them for years till that. Its like being punshined for spending money on the game
Same here
I love when they respond that ads are a test. My husband's had them without interruption for 8 years…. that’s an awfully long test!
@Diamond_Lim Thanks for this information but can you ask king how long is the testing? Is it 2 years or 3 before they decide it should be rolled out to everyone? Do they need to do a rotating test on all 255 million players before the event is released to everyone? You implied that the ads may come back so are they just testing the same people over and over?
Hello @liyahsheree 😊 yeah many say that adverts disappear after you make a purchase. I did make a couple of small purchases but cannot remember if that was a reason for not having adverts as I actually opted out, you can do this in privacy settings. I have just opted back in because of another game and adverts reappeared so it’s possible they may return at some point in the future 👍
Hello there! @Fran334 and @liyahsheree 👋
Community Team has been noticed some concerns about video ads disappearing or not being available in the game. They want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game.
This means that while some players may receive Lives, others might get Boosters or other items from this feature.
However, due to the testing nature of this feature, video ads may not always be available to all players or on all devices. If you find that the ads are currently missing in your game, please don't worry.
Stay tuned and keep a close eye on the game to know when the ads will be back. Hope you can understanding and thanks! 😉
@liyahsheree Is there any fix to this ?
There is nothing you can do to force the adverts to reappear immediately Liyah. All you can do is wait. Some people have said that the adverts have reappeared after a couple (or more) months.
Alternatively if you haven't made much progress yet and you aren't bothered about losing any existing boosters you have you can always try creating a brand new game and start the game again. You will have to use a different email address (I think) but starting again might be a quicker way of getting adverts back rather than waiting for months. Obviously there is no guarantee that adverts will appear in your new game though.
It is because you made the purchase. The game automatically changes to the ads free version when players spend money on it. In my experience this happens after about 24 hours.
@QueenB @Diamond_Lim -sorry for tagging you but can either of you help with that
Hi Candy Crushers – are you ready for some holiday fun? This is one of eight games that are part of a community wide contest event. You have a chance to be one of 3 lucky winners of 50 Gold Bars and a special booster in each contest. Once you have entered at least one of the eight contests, go to the Community…
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…
The holidays are landing in Candy Crush Saga with new looks, cosy vibes and two exciting events to keep you playing all season long. Whether you love tournaments, chasing sweet rewards or just enjoying the winter sparkle in the game… you’re in the right place. Here’s what’s coming your way this December. 🎉 Candy Unwrapped…
I’m supposed to get an offer for a party booster when I pass the level. It seems like Candy Crush doesn’t offer it when I already have gold to spend, but if I don’t, they offer it right away so I can purchase gold to obtain it. Shaking my head. When I reach level 255 and try to pass it, they usually offer a 20-minute Party…
After over a decade of playing Candy Crush, I have decided to quit. I’m now on level 18,231. Why? Because King’s greed has become too much for me. You’re taking advantage of your loyal players and I’m not falling for it anymore. I wanted to see if I could get past level 18,231 without spending $$$ to help. It can’t be…
se dieron cuenta que los niveles se volvieron más difíciles e ilógicos? Nos están saboteando de la manera más descarada para que compremos lingotes, no cumplen los tiempos que indican los regalos y cuando pedimos vidas no nos llegan pero si nos llegan las de los demás, ya estoy pensando desinstalar el juego, se volvió muy…
