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Jackpot Ripoff!!

Robert_Bam
Robert_Bam Posts: 1

Level 1

After years of playing Candy Crush Saga I FINALLY  hit the jackpot in the free Spin. I didn't get a damn thing!! It said come back later for another free spin......or whatever the wording is. What's up with that?!

Answers

  • KingsPinn
    KingsPinn Posts: 3,526

    It's a shame!

    I read  this here: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091

    As visible on the Daily Booster Wheel the free items won are ''Non refundable, transferable, exchangeable and cannot be used in any other game," and for this reason we generally do not compensate any free boosters or lives that may have been lost. 

    I don't think there is much you can do. Just keep enjoying your free spins!

  • Heidi_Okinawa
    Heidi_Okinawa Posts: 5

    Level 2

    It's a shame!

    I read  this here: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091

    As visible on the Daily Booster Wheel the free items won are ''Non refundable, transferable, exchangeable and cannot be used in any other game," and for this reason we generally do not compensate any free boosters or lives that may have been lost. 

    I don't think there is much you can do. Just keep enjoying your free spins!

    What is your point? You are not helping. No one is asking for compensation. Just what is owed.
  • _Elsa_
    _Elsa_ Posts: 37,316

    Hi Robert, I am creating a list of messages posted here regarding the Jackpot and not getting the rewards.  I will add this message to the list.

Hey! Would you like to give us your opinion?