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i can open the mobile app but as soon as i go to do anything it closes and resets. can't play any levels
Thanks for letting me know, I am very sorry that you are still having some problems. Please could you let me know the following information?
- Which device model and make do you have?
- How old is the device?
- Which OS do you have installed? (Can be found in the App/Play store)
- Which version of Candy Crush Saga do you have installed?
- How much free memory do you have on your device?
Thanks a lot!
my android version is 4.4.2, any other suggestions
Hi All- Please can you check if you device is supported here? https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Thanks!
now i cant get the app to open at all since the oct 19 update . is there even anyone looking into the problem? like really
it's been a month now since my mobile app has stopped working and still no reply or fix for the problem
Thanks for letting me know, I am very sorry that you are still having some problems. Please could you let me know the following information? - Which device model and make do you have? - How old is the device? - Which OS do you have installed? (Can be found in the App/Play store)- Which version of Candy Crush Saga do you have installed? - How much free memory do you have on your device? Thanks a lot!
i've done all the above steps in the link and it didn't help
Hi tamr032- Thanks for posting on King Care. I am really sorry that you have been experiencing some problems with your mobile games.
Please could you try our troubleshooting tips here and let me know how you get on: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
Have a sweet weekend!
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How to establish free bars and other
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
This is happening a lot. Anyone else?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
